How do I opt OUT of "Automatic Bill Pay?"

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  • Question
  • Updated 3 years ago
  • Answered
You people overdrew my account by withdrawing an increased amount of money without notifying me! I want OUT of Automatic Bill Pay. Now I'm stuck with Overdraft fees I can't afford!
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Regina Pietras

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Posted 3 years ago

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Photo of Regina Pietras

Regina Pietras

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This is the SECOND time you people did this to me, and I haven't finished recovering financially from the first time!
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Exede Lindsey

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Hi Regina, there is not an option to have Exede service without auto-pay. You do however have the choice of changing your billing cycle date for more convenience. Please call our Customer Care Line at 866-945-3258 to speak with a Care Representative concerning your billing, they would be more than happy to assist.  Thank you  

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