How do I block certain devices from getting on my WiFi?

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There are devices showing up on my WiFi and I have no idea what they are. Is there a way to block these?
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Shere Gilliland

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  • frustrated!

Posted 4 weeks ago

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wm4bama, Champion

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Can you post what devices are showing up?  One possible solution is to have a good password for accessing your router and not enable those other "devices" with the password...you need to know what devices are accessing your router and what program (s) are running on your computer that allows them to connect to your router..

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Diana, Viasat Employee

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Hi Shere,  What type of router do you have?  If it is not a Viasat router, please contact your manufacturer. If it is a Viasat modem/router, call Customer Care at 855.463.9333 or send an email to viasatlistens@viasat.com and include your account and contact information.
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Shere Gilliland

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There's a Mitsumi Electric Co. showing up. I have no idea what that is.

Yes, it's a Viasat router.
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gm92066

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Do you have a Sony DVD/BluRay Player?
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wm4bama, Champion

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Read this:

https://www.driverguide.com/driver/company/Mitsumi_Electronics/USB/index.html

You would be wise to download and install ccleaner..open it and select Tools/Startup..then review all the startup items and disable everything but your security software, then reboot your computer..if you later see some function is missing that you really need you can always open ccleaner again and enable it, then reboot computer..

https://filehippo.com/download_ccleaner/

(Edited)
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Old Labs (VS1-329-L12FZ)

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Mitsumi Electric Co. makes a wide variety of OEM electronic components included in many consumer devices including Apple, Microsoft, Dell. They can also be found in some WiFi extenders, powerline adapters, WiFi adapters or even TV WiFi adapters.

The MAC address, if you can see it, is one in the range assigned to Mitsumi as the manufacturer - MAC address is really only good for identifying the original equipment manufacturer (not the brand) unless manufactured exclusively for that brand.

Most devices have a way to determine the MAC address for their network adapters (e.g. for Windows ipconfig /all at the command prompt) which can then be matched against the MAC address displayed by the router.   

If concerned, simply change your WiFi access password as well as on your known devices - then see if anything else complains about lack of access. I'll assume you can trace back any wired connections to a device. Secure your network (both WiFi and Administratively) and use a methodical process of elimination. If a neighbor or guest complains, you've found your culprit ;)

Viasat really doesn't know what devices are on your network, they're making an educated guess - some guesses are better than others.
(Edited)
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Ronald Stricklin

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This forum isn't really for tech support. It's generally for blind praise of viasat. The only thing helpful that's ever offered is to email them.

If you have the viasat SB2+ modem then go to https://192.168.1.1/WIFI_Setting.asp and login. The stock account name is admin and the stock password is admin, if you haven't changed it and don't know it. Scroll down and click advance settings. Scroll down further to Wireless User Filter. You can set it to only allow specific mac adresses or you can set it to block specific mac adresses. If you scroll down further to Wireless Association, this is the list of stuff logged in.

If you do not want to go thru that go thru wifi settings at the top and change your wifi name and wifi password. Then click the tab that says souter settings and change your router usename and login password.
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GabeU, Champion

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This forum isn't really for tech support. It's generally for blind praise of viasat.
Gee, I don't know, Ronald.  Four posts in this thread giving technical support to the OP, and no posts giving blind praise, nor any type of praise, of ViaSat.   As well, thousands of posts in this forum giving technical assistance with a variety of ViaSat and non ViaSat issue.  This is all before your unconstructive criticism and critique.  

There are many people on here who can, and do, provide technical support of varying types when people ask for it or need it.  Have a little respect for those who selflessly give of their time to do so.  
(Edited)
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Ronald Stricklin

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My apologies. I wasn't intending to hurt your feelings. This forum still isn't really for tech support. It is generally for blind praise of Viasat. This is not a criticism of you and it's not a criticism of the few people that do try to help others. It's not a criticism of the people with limited technical knowledge who attempt to reach out but can't help. For those people you will find an echo chamber here from time to time. You will see those less tech savy individuals recommend the email address because no one was able to offer technical assistance and that is followed later by site staff posting the same email again.  But again, I wasn't trying to hurt your feelings as I did and in the future I will try to write with more sensitivity.
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GabeU, Champion

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You didn't hurt my feelings.  We just happen to disagree about the value of this forum when it comes to technical support.  
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VeteranSatUser, Champion

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Unfortunately I am not familiar enough with the Viasat built-in router and its capabilities (or lack thereof).  I, like some others on here, recommend using your own router with more features and bypassing the Viasat one.  I know my router specifically can block all devices except the ones I authorize to connect to it. 
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GabeU, Champion

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I recommend the same.  Most 3rd party routers are "better" than modems with built in WiFi due to being a dedicated router rather than being a part of something else.  Sort of like separate DVD players and VCRs vs those combo things, though that's a now outdated example.  

With this said, my own ISP's modem does have Mac filtering and it does work, but if I needed to block something I would reconnect my Netgear router and use that.  Luckily, I've never had worry about blocking anything.  :)