Help setting up Email

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
I go to Exede.net to try to set up our email, I put in the temporary User ID and Password, and it tells me I need to Click to finish Activation. When I go to click to activate my account, I get a 404 page error. Any help would be greatly appreciated.
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Austin Durand

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Posted 4 years ago

  • 1
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Steve Frederick, Champion

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Austin, have you tried going to http://www.exede.com/customer-support and then clicking on How to Set up your Email?
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Austin Durand

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When I put in the info the guy who set up our service gave us, It says username or password is invalid.
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ExedeKarmin

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Austin,

I will be more than happy to help you gain access to your email account.  Please send me an email to exedelistens@viasat.com with your account and contact information and the best time to reach you.  
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Exede Kimberly

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Hello Austin, thank you for sharing about the issues you ran into using the my.exede.net portal. If you could send me an email to exedelistens@viasat.com with your information, I'd be most appreciative. We are trying to gather information about the site from our customers. Thanks so much.
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Pamela Jo Taylor

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My mom setup my account while I was at work and deleted my welcome email so I dont have the info needed to set it up
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Diana, Viasat Employee

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Hi Pamela,  We are here to help. Please send your account and contact information to exedelistens@viasat.com or call Exede Customer service for immediate help at 855-463-9333.