Have dial tone but soon as it should start ringing a male voice says something is disabled.

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  • Updated 2 years ago
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Last 2 days my phone doesn't work for incoming or outgoing calls. A male voice says something has been disabled. On hold now with (866)945-3258... nearly 4 hours of hold time with tech support last 2 days, hoping this method yields faster resolution.
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themnfatboy .

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  • very upset

Posted 2 years ago

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themnfatboy .

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Additionally... rest of message from male voice says "Call is not allowed. Message 8" then cuts out. Current on hold time is now 28 minutes.
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Exede Lindsey

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Hello themnfatboy, If your issue has not been resolved yet please reach out to us at exedelistens@viasat.com with your account information so we can further assist. Thank you 
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Christine Conrad, Champion

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Send an email to exedelistens@viasat.com  Include your account  number and if you have a second phone number available, include that.