experiencing intermitent service

  • 4
  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
For past several weeks except for several hours mid-day, I have had no internet service.
Can you fix this ?

Jack Alexander
Gilroy, California
account xxxxxxxxx
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Jack Alexander

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  • account 300484002

Posted 2 years ago

  • 4
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Brian, Champion

  • 283 Posts
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As have I and I'm on the other side of the country. In the DC area.
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Josh

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I will 3rd this topic as mine was out the other morning for about 5 hours, also data is rapidly disappearing once agin without being used(I unplug lan cable from the back of modem)
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Josh

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this must have been edited because I did not type  the last part of that.
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keeslar

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Mine too!
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Diana, Viasat Employee

  • 2215 Posts
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Hi Jack  Thank you for reaching out to us about your intermittent service. Because this is an open forum I have removed your personal information to protect your privacy.  I have investigated your account. I see a service call has been created to address your issue.  If you have any additional concerns send an email to exedelistens@visat.com with your account information. Thank You.