Exede signed my husband's name to a service agreement of 1 year without disclosing there was an agreement, then shut our service off after having not even a week and demanding $67 to turn it back on. They finally sent the papers with the electronic signature nearly 3 months after having the service put in. After receiving the papers we were told it was a 24 month service agreement, yet another bait you in and switch it up. The electronic signature on the paper no way near matches my husband's real signature. Be aware they sign your name and then threatened with sending fake amounts and fraudulent bills to credit agencies. I am currently sending this the bbb and possibly legal action against this company.