Exede Classic Plan Gone?

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  • Updated 2 years ago
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  • (Edited)
I am planning to move (probably), and will not be taking this plan with me, it will be staying with the house ( i currently have the 10GB classic plan ). Any way I can get the classic plan at the new address because I download almost a Terabyte of data a month through the LNFZ. I just could not do that with the Liberty Plans.

Zip code is 28167

I WOULD BE A NEW CUSTOMER
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Shawn Snyder

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Posted 2 years ago

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johnny c

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A lot of data you definitely need a LNFZ.

What requires that much data?
(Edited)
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Shawn Snyder

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things, and stuff.
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Old Labs

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Yes, you would be a new customer and plans would be those currently available in 28167 - Liberty.

I believe that would be true even if you took the equipment to the new residence since service is tied to its physical location. 
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Shawn Snyder

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I guess id just put in a move request and get new service at the old address
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Brad, Viasat Employee

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LNFZ might be the better option for that insane amount of data. I think a very small amount of beams have the classic, most have been retired in favor of Liberty plans
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Shawn Snyder

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As long as i keep the plan, you cannot take me off it right? Cause I mean, Im not contracted in, but im still on it, and dont plan on moving anytime soon,
(Edited)
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Old Labs

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If you like your plan, you get to keep your plan...

However I won't add "period" to that statement since it has some qualifiers: as long as you don't change plans. Once you change plans, you cannot go back to the prior plan unless it's currently offered at the time you want to go back to it. That applies as long as the service is associated with your current residence. You can only change to plans currently offered.

Moving to a new residence involves a new contract (and 2 year commitment and technically you're still under contract until canceling, you're simply not subject to an early termination fee) and you will be limited to plans that are currently offered in the new residence's service area.

The following link provides some information regarding moving - but even the term "moving" is a misnomer since what most are asking is whether service may be transferred between residences - what you're effectively doing is canceling service at the old residence and getting new service at the new residence (the benefit is that you would not be subject to any termination fee but that appear not to apply to your case). Note the requirement regarding returning the old equipment.

http://help.exede.net/articles/General/Moving-your-Exede-services       
 
(Edited)
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Shawn Snyder

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thank you. your reply was very helpful.