Do i pay a difference or the whole amount

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  • Updated 3 years ago
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Hi i need to change my plan from the 20 GB to the 150, but i was wondering since i just paid $88 if i would have to pay the 99.99 or just the difference?
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kelley coria

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Posted 3 years ago

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Steve Frederick-VS1/Beam314, Champion

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When you change your plan, you will only pay the amount for each of the plans for the days you have it, l.e., they will prorate the charges for the higher plan.
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JEP

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Like Steve said.  And it might take a couple of billing cycles for all of that to ripple through, but it will come out fair and square in the end.
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Diana, Viasat Employee

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Hi kelley Coria. The gentlemen are correct. Before we are able to
do anything to your account, we need your account and contact information sent
to exedelistens@viasat.com. We will need to determine if you are eligible for
the Freedom plan (150 GB). If you are, we can set it up for you and explain the
billing. 
When you change plans, the charges are prorated
for the current plan and billed a month in advance for the new plan. The bill
is higher the first month only.
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Sandi Savedra

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So does this mean I will not be billed next month at all?? I changed my plan and they hit me for the current month and the next month so next month I will NOT get a bill. Is this what you are saying??

Sandi
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Knight Rider

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Best option would be to see if they could get everything set and have it change at the start of your next billing cycle
(Edited)