Do anyone really care about the Seniors well being?

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  • Updated 1 year ago
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Do Exede/Wild Blue realize the inconvenience, financially,mentally as well as physically that they place on the elders across this world? Do they really care? I cannot believe that they do.
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Lillie Hollins

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  • it makes me feel sad, anxious, confused and frustrated.

Posted 1 year ago

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J&J

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Exede is an Internet Service Provider.  That's it.

You need to call your local social services and volunteer to work free at a retirement community.

PS....   Exede and WildBlue do not do anything yet "across this world."

q
(Edited)
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Susan Jenulis

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It's the senior's responsibility to adjust to their services as they have requested, or else don't use the service.  I'm 72 and find Exede to be a great service for my needs.  I adapt to them, they don't need to adapt to me.   
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xode0000, Champion

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Actually, I have found Exede to be quite adaptable, one example being that they have consistently increased the size of their data plans over the years.  You simply need to use your data with care.
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xode0000, Champion

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[ quote author = Lillie Hollins ]

Do Exede/Wild Blue realize the inconvenience, financially,mentally as well as physically that they place on the elders across this world? Do they really care? I cannot believe that they do.

[ /quote ]

I fail to understand how Exede or Wild Blue causes any inconvenience for "any elders across this world?"  I'm guessing that you are referring to the lack of available options for internet service in rural areas and that you believe that Exede and/or Wild Blue are taking advantage of that situation.  However, a closer look at the situation reveals that: (1) ViaSat, who owns both Exede and Wild Blue, is barely squeaking out a profit and has horrendous costs, most of which are due to hidden government fees; and (2) ViaSat is making the effort to provide viable internet service to places other broadband companies refuse to because those other companies don't feel "it is worth their while," again in large part because of hidden government fees (e.g. the U.S. Bureau of Land Management; various county and state permits, etc.).

Exede and/or Wild Blue are not the problem here.  The problem here is the government at all levels with its outrageous fees, and those other companies that don't want to make the effort to provide internet service to rural areas.

A more accurate question would be: "Does the government realize the inconvenience, financially, mentally as well as physically that it places on the elders across this country?  Does it really care?  I cannot believe that it does."  Now, I would find this last statement entirely believable and, given the election results of November 8, 2016, it would appear that I am not the only one who does.
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Brad, Viasat Employee

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Hi Lillie,

I'm not quite sure what you are referring to on this post. We gladly offer our service in rural areas that do not have access to high speed internet due to DSL or Cable providers not being available.

As a company, we gladly assist customers of all ages, backgrounds and walks of life to the best of our abilities. Feel free to email us at exedelistens@viasat.com to clarify your concerns so that we may address them personally.
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Dave

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Maybe another one.
Lillie I happen to be a 68 year old 100% disabled Vietnam Veteran. I have never had any problems with EXEDE, Viasat in the years I have been with them. In fact they have went out of there way to help me in many ways that cost them money. So without a factual case I think your comment is way out of line. The only problem I have had in one self induced when I cut my coax with a ditch witch and like I said that was my fault. So why not take your trolling statements to somewhere that likes that stuff. I will back this company anytime from such statements.
Have a great day.
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Bev, Champion

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Exede has plans that fit most budgets. It's your responsibility to choose a plan that is affordable and, to stay within your usage limits, or accept slower speed, or purchase more data for that month.

Bottom line is, that despite what some think, having internet service is a luxury, it is not required for living. If you cannot afford it, don't have the service. Same as cable or satellite TV, more than one telephone, a Cadillac vs a Toyota for a car, etc...
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Hfcomms

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Bottom line is, that despite what some think, having internet service is a luxury, it is not required for living. If you cannot afford it, don't have the service.


Absolutely and agree fully.  It's not a utility that might have subsided service for elderly or low income.  And utilities that do that generally are not doing that out of the goodness of their heart anyway as there are programs that partially fund those things.

Exede is a privately owned company that has mega expenses and is doing the best they can to have a viable and competitive service and hope to eek out a little profit in the long run.  They are not getting rich off of you.  They don't owe us Internet.  It's a service we purchase if we can afford it but nobody is holding a gun to our heads making us get it and it's not an entitlement.
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xode0000, Champion

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"Bottom line is, that despite what some think, having internet service is a luxury, it is not required for living."

Actually, I would say that internet service is a utility much like phone service, and especially for those in rural areas, given how poor both the phone and U.S. mail services are in those same rural areas.  If you don't have internet service, to do something even as simple as paying bills, you are going to end up paying a lot more on other things to get the job done, typically by having to drive around a lot more.

That being said, ViaSat is doing everything it can to get broadband service out to rural areas and for as reasonable a fee as possible, unlike say Frontier Communications, who received 286 million from the FCC some years back to build out rural broadband but who still has yet to get DSL out to the rural area I am in.