DNS Server error

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  • Updated 5 years ago
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every so often thru the day and esp in the evening I keep getting DNS server errors.
This webpage is not available DNS_PROBE_FINISHED_NXDOMAIN
I never had them before I joined Exede and now I get them all the time.
The ones in the evening which is when I am on most seem to happen around 10:30 to 11:30 pm and we are actively using the computer and everything just stops working. This is very frustrating and nothing seems to work except waiting 15-20 mins and then trying again. And its not necessiarily all sites as some come up but most don't esp my favorite ones. 6am is also a fav time it seems as it is happening now too at 5:42am.
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Karen Kelly

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  • extremely frustrated

Posted 5 years ago

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bill nord

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Set up your DNS with a static ip address.  Go to your network adapter properties, leave the computer ip address, subnet mask and gateway "optain an address automatically" but change the dns to "use the following dns server addresses" and put in for primary and for alternate.  May help.
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Trying to force a particular DNS is a lesson in futility as Exede will filter all DNS inquiries and use their DNS no matter what you enter manually.
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Diana, Viasat Employee

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Hi Karen Kelly, I would be more than happy to review your account to see if I can assist in anyway. ViaSat residential customer are assigned dynamic IP addressess.  Please send your account and contact information to exedelistens@viasat.com.  Thanks

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