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  • Question
  • Updated 4 years ago
I called to disconnect my service because I moved, evidently, in Feb 2015(I thought I called earlier). It wasn't disconnected and I have been paying for the service since then. I don't have the equipment to return and I haven't been using the service since Sep 2014. Can I just disconnect now and you count what I have been paying as the equipment return fee?
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Doug Houser

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Posted 4 years ago

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Brad, Viasat Employee

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Hello Doug. This is going to require us to pull up your account and I can work with you on this. Just because of the open and public nature of this forum I will need you to email me at exedelistens@viasat.com and I can take a look at this for you and go from there