DirecTV/Exede Discounts

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I just had to increase my data to 15 GB due to increased usage but when I was looking around on the website they offer a pretty good discount for NEW DirecTV customers. I've been with DirecTV for more than 20 years and Wild Blue/Exede for several, have told friends/neighbors of service but no offers of discounts for loyalty. Doesn't add up.
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Wendy Warner Hillman

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  • Frustrated

Posted 3 years ago

  • 1
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Jim, Champion

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If you already have DTV and order Exede,  you can bundle and get $10 off for a year. You DO NOT have to be a new DTV customer but you do have to be a new Exede customer. You have to ask for it at the time you order and it doesn't work the other way around.
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Nicholas Wilson

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Yeah, the no discount for loyalty sucks. It adds up for Exede though because they use it to attract new customers, lure them into a 2 year contract with an attractive deal for the first 6 months.
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James Morris

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I got the discount after being with Exede for a few months.  The moderators help me get it for 12 months.
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Brian Shackelford

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I would call and speak with Customer Care and ask for a Supervisor.  I am sure they can probably do something to accommodate you.  Don't know until you ask 5-10 times and see what they say.  Emailing a mod would probably accomplish the same thing, however sometimes I think the customer care folks get lonely and look forward to hearing from us on the phone.....
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Exede Beau

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Wendy, we can get that added for you. Please send me an email at exedelistens@viasat.com with your account and contact information. Just reference your post in the email.
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Annette Brewer

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Wendy, I understand what you are going thru.  I contacted Directv yesterday, have been with Directv for 10 years, been with Excede for 3 years.  Was unable to get any discounts or bundling.  It is not my fault that I live in an area that does not have access to DSL or other products.   I am currently unemployed, so I am looking at making changes to my account.  Administrator....can you offer any discounts due to being a loyal customer???