My speed for 2 weeks has been between 1.1kbps and 1.8kbps, I have not come close to my data limit. Why am I paying for High speed when a dialup is 28 times as fast? Maybe I should go back to dial up, I can at least load a webpage!
No one can give you a proper answer here based on just that information but certainly many will try.
This is a largely a customer-to-customer self help venue and we'd need to get alot more info out of you before even hazarding a guess. You might want to contact customer care directly using one of the direct support options at: