Data woes

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Worse thing I've ever done is purchase exede. Pay over $100/mo for crap speed, crap service, and to only be able to use it for 4-5days then get cut off for data use. Upped my plan to 18gb and it runs out just as fast as the 10gb. And now stuck in a 2 yr contract. Mainly got it for kids to do online homework now it's back to the library after less than a week. I get 10gb on my phone plan and stream videos, movies, play games, download music, etc. never run out of data. Explain that.
Photo of Alyssa Lee Barefield

Alyssa Lee Barefield

  • 1 Post
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  • frustrated

Posted 2 years ago

  • 2
Photo of Brad

Brad, Viasat Employee

  • 3152 Posts
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Hello Alyssa,

Unfortunately cellphone data and satellite internet are 2 VERY different things in how the data is sent, the usage, ect. Plus if you're on a wifi connection you're not using any of your cell phone's data plan.

If you'd like for us to review your usage please contact us at exedelistens@viasat.com