I've been a member since November 4 2012 and I haven't had any problems up until now. Like exede what the hell I could be able to use messaging apps on my phone after I go over my 10GB, which was fine but now they say they're not connected to the internet. So I called(last month)and a dude told me there was a free 5Gb I could use. For last month's bill it was $78 or so. Like what the hell why are you charging me $10 more what I usually pay. Exede I need answers and I want them now I'm getting tired of this crap.