cordless

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I have Viasat Business voice. The phone is a basic desktop phone (not cordless). Is there anyway to hooup na cordless phone?
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noincision

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  • OMG, really? it pisses me the hell off!

Posted 3 months ago

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Voyager

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I cant speak to a business line, but my cordless phone works fine on my residential line.
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noincision

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thanks. i think it is vastly different
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Harvey Mueller

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If the phone you have now is just a basic desktop phone, I can't see why a cordless phone won't work. Contact customer support to find out for sure.
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Voyager

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I agree with Harvey. If you have a standard phone, you should be able to plug in a cordless base station and have it work. It only takes a minute or two to test this if you have a cordless phone.
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noincision

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Thanks.

there is no where to plug it in. Tghe phone they installed plugs directly into a "dumb switch" (Ethernet) there are, however, 2 other ports labeled "voice". I have ordered another VOIP phone that has cordless capability. I am not sure if the VOIP phone will plug directly into ethernet, nor am I sure that plugging in another phone will work without some sort of provisioning. I am hopeful, that I can simply unplug the phone they installed and replace it with a cordless VOIP phone, and that the provisioning will work the same. A non cordless phone is painful!
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Voyager

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Are you saying you have a voice adapter as shown in the diagram at this link? https://help.viasat.com/internet/arti...

If you so, then you should be able to plug in a standard cordless phone base station into either of those phone ports as I am pretty sure that this adapter does the VOIP to PSTM conversion for you. I have the Viasat WiFi modem shown at the bottom of this page (the flat one, not the goofy triangular one) and I just plugged my standard phone base station into the phone port and it worked fine.

However, as I mentioned earlier, I have residential service, not business, so you probably have totally different equipment. However, if you have a standard phone jack, not ethernet, then I suspect a standard old cordless phone system will work.
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Harvey Mueller

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Sorry but I'm lost.   What's a dumb switch?  Never heard that before.  What do you mean it plugs into a dumb switch but theres nowhere to plug it in?  The connection is either ethernet or phone cord and they do look similar, they don't interchange.   If it's a phone connection, the VOIP phone won't work. 
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noincision

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Use google to search for "dumb switch". You have at least one, if you have internet of any kind. There are "smart switches", they have a computer chip that helps them react. there are now "smart switches" like the ones viasat uses to handle thousands of customers. tey handle all the feeds into and from the satelites. Those switches now have through put of 400Gb/s, next year the ieee standard will go to 1600Gb/s. but. alas we are talking about a very simple ordinary "dumb switch" . Google it, when you see the images you will recognize them. That is what you get with the Business platinum 100 service when you order "voice".