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Posted 3 years ago
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I work shifts so it is usually bearable.
I have the Exede modem and my router on a separate power strip, off my UPS, and have gotten into a habit of just turning those off when not needed. Seems like when turned back on the speed up some.
Supposedly the Viasat2 satellite is launching next month so bandwidth should increase by July~ish.
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Please understand during "PeakPeriods" you may experience slower download speeds depending on thecongestion of our network. We tend to have more customers utilizing our networkduring peak times of network congestion during these periods.
We make every effort to fair share the bandwidth amongst our customers and arecontinuing to work to improve the speeds at peak times. During about 15 hoursof the day – roughly from 2 a.m. to 5 p.m. – it’s likely that your speeds willbe pretty good. Throughout our “peak” hours when the network is busiest –roughly 5 p.m. to 2 a.m. – there is less bandwidth available, causing speeds tobe much slower. You may also want to try disabling your wireless devices exceptfor the one you’re using to help increase speeds during that time.
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Diana, Viasat Employee
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The correct way to restart your wireless router and modem andcomputer (and yes, the order really does make adifference!)
Oftentimes, simply restarting everything canclear up the problem, so let’s take you through the correct steps to do thatbefore we try anything else:
REBOOT MODEM COMPUTER ROUTER
1) Power-down the computer connected to your modem.
2) Power-down the router (unplug it).
3) Power-down the modem (unplug it). Wait 2 minutes
4) If you have an Ethernet cable connecting your computer to the modem,disconnect it. Then;
5) Make sure the Ethernet cable from the router is plugged into the back of themodem
*Note: Wireless routers do not require a cable connection to thecomputers they support.
6) Plug in the modem.
7) Wait until all LED lights on the modem are solid
8) Power-up the router.
9) Power up your computer
I hope this helps in the future.
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I guess the next thing is to write the state AG also.
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i'm use to slow internet but this is unstable internet
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As to not being able to use the internet at all, that is covered in the "may be more heavily impacted" part of the disclosure speaking of heavy users and what happens in the evenings and other Prime Usage time. Apparently that translates to "can't use the internet at all for anything whatsoever" in the heavily congested areas. I would have loved to get 1 to 2 Mpbs during peak times, but I was getting 5-10 Kbps (yes you read that right).
Been through this rodeo over and over with support when I had Liberty and it worked great for 2 or 3 months and then suddenly I couldn't even browse a page from about 3:00 PM to 11:00 PM during weekdays and you can forget the weekends.
This only occurred after going over priority data. Exede has a habit of loosening or turning off bandwidth management in some beams to troubleshoot or in preparation for other changes (maybe the new plans and pricing they are announcing on April 2?) and then turning it back on suddenly changing the user experience.
Bottom line, I switched back to a classic plan while I still could and use a ton of data in the free zone to make up for having to conserve it. With Liberty I was using a total of 60-100 GB in total while on the 30 GB plan, a lot of that in the 12:00 AM to 6:00 AM window. Going back to the Classic Plan, I end up able to use a lot more since the free zone doesn't count towards my limit. In fact the last 2 months I haven't even used the 25 GB Priority data due to the way I have it scheduled.
I wish everyone luck, but if you have the same experience I did,
Gwalk900, Champion
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As I read the above I was struck by the fact that .... satellite internet has Data Caps ... it has a limited amount of fuel.
Anything beyond that contracted amount of "fuel" is going to be restricted usage.
As I read these posts I get the impression that users want "restricted" to act just like it is when you have yet to deplete your data.
That falls somewhere between ...getting something for nothing .... and wishful thinking.
Having data caps is a lot like being poor and going Window Shopping. You may see something in the window that you want to buy but you have to ask yourself if you can afford it.
Take your monthly allowance, divide by 30 and that is the amount of "fuel" you have to burn per day without either running under restrictions or spending $$$ for added data.
KNOW don't guess what devices are connection to your Network. KNOW don't guess what programs that you THINK you have "tamed" as far as updates and other general types of usage are concerned. The same applies in spades to background processes.
Look at HOW your browser is "spending" data ... Ads, block them, Flash Objects, block them, Auto-Start Video, turn it off. and the latest Data Hog ... HTML5 Pre-fetch.
If you plug all the useless "leaks" your data allowance would go much further..
Your ISP is not stealing your data, your very own devices and software is consuming it.
Learn how to control it or continue to live with needless sub-par performance.
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