The phone adapter is shipped via FedEx. It may take a couple days too get it. When you get it there is a simple process to connect and activate it. Have your contract number handy, you'll need it. If you don't have your contract number you can call customer service and they will provide it to you.
When you have had ExedeVoice for 6 months, the adapter box is yours, you bought it, so take good care of it.
Hello Traveta, I agree with the forum champions concerning your Voice equipiment. Exede waits until your internet is up and working before the Voice ATA modem is shipped out to your residence. You should expect the Voice ATA within the next 3 to 5 business days. If you would like more information please feel free to contact our customer care at 1-855-463-9333 so they can look further into this issue. Thank you