Slow speed in the evenings

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  • Problem
  • Updated 5 years ago
  • (Edited)
there are a couple issues i am having with this service.
since we have had excede, only a couple months the speeds have been slow. the internet also seems to go down at least once per day. typically in the evenings around 9pm
i am not intersted in continueing with this service unless something is going to change. we were told we would get a faster speed then what we currently get.
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Kelly Peters

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Posted 5 years ago

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Brad, Viasat Employee

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Hello Kelly. It's definitely odd that your internet is dropping out at the same time nightly. I'd really like to take a look at it for you and see if I can find out why. Can you email me at Thank you!