can't access app store during data restriction?

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
In the past there has never been a problem accessing the app store or any apps that require a login before starting while in data restriction.  Now, app store and the affected apps are only available through free zone hours.  Why the change?  We can access Facebook and YouTube which use much more data than the affected apps.  Oh and we're not trying to install or update any apps, just trying to access what we have.
Photo of Joy


  • 5 Posts
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  • aggravated!!!

Posted 3 years ago

  • 1
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Diana, Viasat Employee

  • 2415 Posts
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Hi Joy,  Please send your account and contact information to We'd love to review your account. Thanks
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Just got a new ipad for christmas and found out the same thing. Cannot access the app store :(