Cannot get Wifi says we need installer ID? Not sure what's going on?

  • 1
  • Problem
  • Updated 2 years ago
First it said I needed a customer code got that then it said we need an installer code, not sure why?
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Shannon Wilson

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  • Frustrated

Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hello Shannon. Can you please email us at with your account number or telephone number? This is something on our end that we'll need to override
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did they fix this problem? I have the same one and tech is NOT helping me!!