can you send me my account password and or username I don't remember them and need to make a payment

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  • Updated 3 years ago
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I've forgotten my password for wildblue online account management. My email is kcwell00@wildblue.net...Thank you.
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Kristin Caldwell

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Posted 3 years ago

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LorrieL, Champion

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Kirstin, Right now your message is on the Exede general forum.  to get your answer quickly the best way is usually to call Exede on the phone.  There are excellent Exede customer reps who monitor everything posted here, but of course it takes a while for them to get through all the postings.  And then they will tell you to email them at exedelistens@viasat.com.  they are very helpful, but it does take a bit of time for them to get your email and get back to you, whereas I think over the phone they might be able to answer you quicker.
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Knight Rider

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Agreed, simple stuff like account billing questions or user id issues or just general Exede questions phone support would be quicker. More complicated stuff like data issues, modem issues, outage issues I would send the email. They are better equipped and more knowledgeable then phone reps in that case.

P.S. sorry Exede Diana and Exede Lindsey for telling everyone to one send you the hard stuff lol :)
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LorrieL, Champion

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I completely agree. :-)
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Exede Lindsey

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Hello Kristin, I would be more than happy to assist you with retrieving your username or password for your email through Exede. Please send an email with your account and contact information to exedelistens@viasat.com. There is also the option of contacting our Customer Care line at 1-855-463-9333 and they would be happy to assist you as well. Thank you  

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