Bought 5 gigs yesterday and they are already gone

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  • Updated 1 year ago
I've never seen data chewed up they way it is with this service. I've only had this service since Jan 1 of this year. I previously had HughesNet and only had 10 gigs and never used them up. Since Jan 1 I am at 17 gigs usage. Had to purchase 5 more yesterday and they are gone. Bought 5 more just now. We are not doing anything different than we always have. What a bunch of crooks!
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Laura Moser

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Posted 1 year ago

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Exede Lindsey

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Hello Laura,

Please understand that data can be consumed very quickly if not watched carefully. A lot of data can be used just from updates along with video. Please allow us the opportunity to review your account and verify what could be eating your data so quickly. Send us your account and contact info to Thank you
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LorrieL, Champion

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Hi Laura,  Must be something going on that you aren't aware of; I have an exede classic plan with only 10Gb allowance per month. and never go I can vouch for the fact that exede doesn't have to use up that much...depends on what you are doing..

With my plan I have the late night free zone, and only stream during those hrs...don't watch videos except during LNFZ, etc..Set up everything to not update outside of LNFZ.

I also have a flashblocker which saves lots of data, by preventing videos from autoplaying.

I think I have heard that when you first sign up, an extra amount of data can wind up being used as any devices you connect may do a lot of setting up/updates, etc....

And if you have windows 10 you need to watch your settings to keep a lot of data from being used unnecessarily.

I also switched to Exede from a Hughes net plan (that was 2.5 yrs ago)...but I didn't experience any comparative problems such as you are having.

Hope you take Exede Lindsey up on her offer to help.