Bone head mistake needing some help

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  • Updated 2 weeks ago
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It all started with a spam email saying "Reply to confirm your Unsubscribe request". Big mistake but I did reply and clicked to Unsubscribe given the fact I never subscribed to begin with.
I am sure you computer guys know the rest of this scam. Now I am getting more and more of these same spams and just delete all of them without clicking on anything. Too late smart!
Here is my question. I am on a chrome book computer and would love to know any tricks with the how to do them to stop some of this garbage. I am not sure if these spam companies baked cookies in my OS or planted some sort of virus or malware and I sure would not know the steps to dump them out.
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Gary

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Posted 2 weeks ago

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Brian, Champion

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Without knowing which email client you're using I can't tell you were to access it but there should be a place where you can identify the email as spam.

You could also setup some sort of incoming email rule so that the emails go directly to trash without ever appearing in your inbox - if the emails have some consistency.

Or, do both.
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M.E.M.

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Here is a list of suggestions, depending on how much effort you want to put in.
1. Get rid of extraneous items on your computer. Use CCleaner for this. There are free and paid versions. Then use CCleaner to clean your registry. Then go to the Cookies section and all cookies. After this all cookies should be gone. Here you can decide what future cookies to keep.
2.Use a good AV like Kaspersky to scan, remove, and keep viruses away.
3. Use Malwarebytes to scan, remove, and keep malware away. There is a free and paid version of this.
4. Download Hitman and scan your computer for second opinions. It sometimes finds things that the others missed.
5. Don't forget that you can prescreen email with the junk filters available such as in Outlook. You can use your own rules or built in rules.
Good luck.

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Ronald Stricklin

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He said he had a chrome book.
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Ronald Stricklin

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You didn't really mention what happened. You left for us to assume. Being a Chromebook I can only assume that you got a browser hijacker. Just do a hard reset and when it powers back and you open the browser, when it asks if you want to restore the session click no. Click Control and H and delete your browsing history to a least a time before this issue popped up. You have a Chromebook. It's pretty much secure and that right there should fix the issue. If you are still concerned however click Ctrl + Alt + Shift + r and when prompted select reset. It'll send your thru the power wash cycle that will restore the chromebook to factory settings. You really won't need that though. The crap that your computer is susceptible to looks more scary than it actually is.
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Ronald Stricklin

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Disregard. It doesn't even sound like you got a browser hijacked. It sounds like you got the paranoia, brohan. You just got more spam. Just mark all this kind of stuff as spam and your email client should start doing all the work for you. You have a Chromebook. It's quite secure. More secure than the average machine here.
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Ronald Stricklin

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Also, these emails that are spam, before deleting them or instead of deleting them just mark them as spam by clicking the spam button. This will teach your spam filter your preferences and automatically start putting that mess in your spam folder.
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Gary

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Thanks Ron. These messages all come directly to my spam and I don't see any button to mark them as spam when they are already in spam. Heck, every morning I have Russian, Asian and freaky gals all wanting to be friends with me and I would love to send all of them along with all of the Unsubscribe spam messages directly to the hell they came from. Every morning and throughout the day I go to the spam folder, sometimes 15 messages. I check the top one, hit shift and check the bottom one which checks them all and then up top I hit delete. I think at some point one came to my actual email and did not go to spam. I opened it to go to the bottom and Unsubscribe from it and that is what I believe opened my email address to all of this garbage. I want badly to blame this on Google and Gmail infecting my chrome book because it sure seems if I search for anything I then get all sorts of related garbage related to my search. I did a search for pain relief for my aching back and all of a sudden I get all sorts of spam emails for cannabis, CBD oil and numerous other medication offers which include male enhancement stuff I have no need for either. I thought I initially set this up so if the sender is not in my address book it automatically goes to spam. Apparently I opened a door or some of these scam sites figured a way around my filters.   
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Ronald Stricklin

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Gary check and see if you have any unusual extensions.  That 3  dot line button to the top far right of cnrome, click it and go down to more tools and click extensions. Pretty much you should only see google nonsense, like offline docs, docs, sheets, or slides, or stuff that you know you added like some pop up blocker like unconnect origin. Also, look at the emails for an unsubscibe button at the very top of the email, not in the email, if you see that then its safe to click. Gmail does the unsubscribing you in an automated manner.
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Ronald Stricklin

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That unsubscribe button that I'm talking about is at the top beside the senders email address. Again, it doesn't forward you to the website to unsubscibe, gmail itself does all that. This unsubscibe button is always safe to click when its available.
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Gary

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Thanks again Ron but I just can't find any 3 dot line. I have one in spam right now for some real man crap I have not touched and there just is no 3 dot line. I am on a brand new Acer Chromebook Spin 15 and love it but need to get this crap gone.
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Ronald Stricklin

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It may be a wrench on a chromebook still, It's when you open your browser to the top far right below where you close the browser. It's a chromebook, most likely there's no issue with the device but you could have a rogue extension in the browser. 
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Ronald Stricklin

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Oy vey, man lol. If you wanna cut past all this and make for damn sure your device is secure then CTRL + ALT + SHIFT + R and when it prompts click the restart option, when it reloads click the powerwash option and it will restore it to factory default. Just like it came out of the box. If you have any personal files saved to the chromebook back them up before hand. It's simple and it will make sure that there is no rogue extension or anything on your device.
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