Any hope in the future?

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As a longtime customer I can sympathize with these new customers that feel lied to, and ripped off.  I remember 4 or 5 years ago when I was VERY HAPPY with my service, now I am simply another disgruntled customer, and it seems like the quality of service is literally getting worse by the month.

I know and understand "what happened" and stayed on for 3+ years with the promise that Viasat2 would soon swoop in and save the day ..... IT DIDNT!  Is there any word on Viasat3 yet?  Is it going to be delayed for years also?  Will it have a beam directed toward me?  Or am I holding on to more false hope?

As I said, I understand the congestion issue out here, I also understand technology has limitations and is usually outdated before it is implemented, but trying to survive on a limited fixed income and pay what I am for state of the art "high speed internet" that I am NOT receiving has become more than irritating.  I cant help but feel I am making the payments every month on a shiny new 2018 Cadillac, while driving around in a boned out 87 Cavalier.  Yea, it gets the job done.  It gets me where I need to go, but ITS NOT WHAT IM PAYING FOR!

I am so glad I didnt jump the gun and fall for the "unlimited" trap.  DOUBLING my current bill each month was a hard pill to swallow!  I am still on my old Exede12 plan, and to be honest, the midnight to 5 free zone is the only thing that makes it worth it even if I cant stream video during it without endless buffering any longer.  YES, my video extender is OFF!  Now I find "unlimited" would have given me much more data, but no better access to it.   FYI ... I am not even offered an "unlimited" upgrade option any longer, and the web site says my zip code is "not accepting new subscribers at this time."   THEY ARE FULLY AWARE THERE IS A PROBLEM HERE!! 

I guess I would be much happier if my bill was based on "service" not "claims."   I am paying for "internet access" not the "promise of internet access."

IDK I guess I just needed to rant.  It gets old dealing with this and listening to my best friend complain about paying the same I do for his DSL/phone combo.  Here its me and the wife.  My PC and her phone.  At his house its a family of 4, 1 PC, 3 laptops, couple tablets, 5 phones, 3 gaming systems, and ROKU .... WITH NO DATA CAP!   Offering to trade with him usually shuts him up quick!

Is there light somewhere at the end of this tunnel, or am I just a rat that is refusing to jump from a sinking ship?   I had issues with Hughesnet many years ago when/why I joined Exede, but I am seriously considering them again.  They are a gamble, they may be no better, but my honest opinion of Viasat at this juncture.... THEY CANT BE ANY WORSE!
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Ron Frank

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Posted 1 month ago

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Stephen Rice, Champion

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Fred G Sanford switched to Hughes Net about six months ago. I sure wish he would drop by and give us a report.
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Ivan Bludnik

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Viasat 1 gets the job done for me, but I never stream. I do not think I would stream even if I had cable internet in the city. The monthly fee of $50 seems steep for what I get though. The decisions are easy when there are no other reasonable choices.
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barg_

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I don't know what your process is, but I called this number below, might be a better one but it's what I picked.&nbsp; First rep "nope, nothing, more discounts available maybe next month", then I said, "well, guess I'll cancel then".&nbsp; I was prepared to cancel anyway if I didn't get a deal.&nbsp; She said she'd start the process of cancelling, but after that was completed, she'd transfer me to VIP customer service.&nbsp; That's where it got done.&nbsp; I'd ask about the movie channels if you want them, possibly sports if you want any (I didn't), and gift card if they don't mention it (and you don't mind being locked in a while).&nbsp; It is higher than the streaming services, but not that much.&nbsp; And it does figure relatively close to Dish's best starting offer.<br><br>8005315000<br><br>This was started last year, didn't know if you saw it, some tips in there...<br>https://slickdeals.net/f/10971511-directv-has-crazy-retention-deals-right-now?v=1<br><br>Discounts vary by rep, when you call, etc.&nbsp; The games are tiring.&nbsp; And I agree with your thoughts on bills.&nbsp; I decided one more year as is with this.&nbsp; I am recording a fair amount with Playon, by this time next year, if I could get by without locals, I might have enough saved to not need any services....

edit:  Well, that formatted rather annoying after I posted....
(Edited)
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Ron Frank

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I am on disability and it sucks trying to live for a month on what you used to make in a week!   I dont mind spending money, but I have always wanted my moneys worth, and now that the money is limited it has become so much more of a priority.

Its just becoming overwhelming lately.  Buy brand new car parts that are bad when you get them.  Put a brand new spark module in my van and went 100 miles only to need towed home.  Brand new Samsung 60 inch flat screen TV lasted 11 months and no picture.  I had to fix it myself, but the following month the sound went out.  We are still watching it, and listening through the stereo/home theater system.  Last month I had to replace my well pump AGAIN ... just put a brand new one in back in July, IT DIDNT LAST 4 MONTHS!

I have simply become unbearable lately about GETTING WHAT I AM PAYING FOR!  Trust me, you do NOT want to go to a restaurant with me if the food or service sucks!   With that said, that is my beef with Viasat.  I feel I am NOT getting what I am paying for!  I am paying for HIGH SPEED INTERNET!  PERIOD!  Not the promise of high speed internet, or sometimes internet, or cant do this or cant do that internet, or try again later internet, or wait until after midnight internet ....
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barg_

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I raise cattle, being frugal is the general rule with most things ag.  Fair amount of money in, lots back out.  Some years you come out ahead, some years you lose (a lot, even when you do everything "right").  I pay my bills, that's about it.  Every year is a gamble, quite literally.

Best not to get me started on "things" like you're mentioning either, and every year it seems to get worse.  It's almost funny looking at different things, and the quality change, old vs. new.

House well pump lasted about 40 years.  I'm hopeful on the new one.  One livestock well pump lasted about 30, replacement 5 (but I cheaped out on that one).  I can do the work myself, for most things, I don't hire anyone for much of anything.

Vehicles, I've lucked out on.  Last one did 14 years (and I bought it used of course), no break downs of any kind, just maintenance.  About a month ago, a few things went.  Nothing major, but any one thing, just the parts, more than it is worth.
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GabeU, Champion

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House well pump lasted about 40 years.  I'm hopeful on the new one.  One livestock well pump lasted about 30, replacement 5 (but I cheaped out on that one).  I can do the work myself, for most things, I don't hire anyone for much of anything.
Up until they finally extended the village water to my road about eight years ago we were on well water.  It was my house, my folks' house, and a barn, all on the same well, though the barn was no longer in use at the time.  The well was about 1200' from here, out in a field.  The system was old and not really piped correctly, nor was there any type of expansion system in place (save for 1200' of plastic pipe giving a little expansion), which was very hard on the pump due to having to turn on and off far too often.    

The pump motor would last for about six or seven years, on average.  The whole thing was just a really bad setup.  Jerry-rigged like crazy.  The power was attached to poles and trees and whatever else got it there, and by the time it reached there it had lost about 20% of the power, so the pump was running on about 170-180 volts instead of 220.  And we live in Western, NY, so it was REALLY fun in winter when there wasn't someone with a snowmobile available to help us.  Trudging through two foot deep snow, towing a sled with a new pump motor in it.  And if we ever lost power for more than four or five hours, the thing would start to freeze up.  Ugh.  I'm glad those days are over.  
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Ron Frank

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barg  I dont do cattle, but got cattle next door, across the road, and out back.  Mostly on land that once was a part of this farm.  We have 3 1/2 acres owner financed with an option on the remaining 10.  I have a Ford "tractor" but only a few open areas that would benefit mowing with it, the rest is just too tight for a rear mower, on a tractor with a loader as well.  The "owner" lets a neighbor hay the 10 acres behind me, after all its not mine yet, and Im not paying on it yet.

We raise rabbits for meat, show, and sale.  Neighbor across the road had a cow come up lame and laughingly "gave" it to me.  He was startled 3 hours later when tri pods were set up and we showed up with a rifle asking where she was.  24 hours later the freezer was full as was my belly!

FRUGAL is the only way to survive out here.  If not just for the money ... I was born and raised a city kid, I aint used to this "20 miles to anything" lifestyle!  You dont just run to the corner for a loaf of bread, you load up the family, put gas in the truck, go to town and buy EVERYTHING you need!
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David S.

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Hey Ron just wanted to say I know how you feel. This type of internet feels like a prison where I'm not free to do what I would like to do on it. I'm always trying to block ads, javascript, and 3rd party scripts and domains with ublock origin until the website almost looks like I'm reading from notepad just in hopes that I'm saving data. And always wondering is today the day we get the dreaded message "dear sattelite user" at the top of my browser.

Were also with the old Exede 12/10 and I'm glad we never upgraded after seeing some of the prices mentioned in this forum.

What kind of riding mower do you have? We have a Cub Cadet and its been nothing but trouble, went to cut one last time last october and found out gas has been seeping into the oil crankcase. 

Oh well maybe this is rock bottom and things can only get better :)

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Ron Frank

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Trust me, this is not rock bottom!  Ive been a lot worse off, medically, financially and emotionally.   This is me fighting to make my life better with the resources I have available.  Here I sit complaining about my TV and internet, yet 12 years ago I had  no TV or internet, now I need a new mower for my yard, then I was homeless.  Its been a long, tough uphill battle and I am grateful for what I have, but being frugal is what has gotten me here.

I am still laughing at your Cub Cadet comment .... my credit still sucks (student loans and medical bills) so I cant get a new Deere but I am TRYING to save for a good used one, unfortunately life keeps getting in the way.   How many Cubs ya want?   I currently have 6!   1 blown transmission, 2 blown motors, 1 that burst into flames last year while I was mowing, and 2 that "sort of" run.  Work on em a couple hours to make them run, mow my 2+ acres, then next week they wont start again.  Work on em a couple hours, mow, repeat ...  YUP  Im sick of Cubs!
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barg_

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Nobody has to see my yard, so the outer yard is usually mowed by an automatic, self-propelled, 4 legged variety.  I close the lane and let a couple of the "ladies" in from time to time.  Inner yard, I use a ...DR string trimmer.  Takes about 10 minutes, and I don't worry about it looking that neat.  I have an older Swisher Big Mow rider, but as little as the inner yard is, the trimmer is handier.  Some I don't mow that often so the trimmer works better with taller stuff anyway.  Landowners are also responsible for mowing the road ditches (gravel road edge), twice a year.  I use the little tractor and 9' sickle mower for that, few miles.
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GabeU, Champion

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We have a Cub Cadet and its been nothing but trouble
Cub Cadet XT1 here.  Rear axle seal on the "driver's side" started leaking the hydrostatic fluid.  Luckily, it was just under three years old so it was still under warranty, but what a pain, and what a mess!    

I hate hydrostatic transmissions.  Good old gear transmissions, like on our old John Deere, last forever, with very few issues.  These hydrostatic transmissions get weaker and weaker, and they have "issues".  Then again, I like simplicity with just about everything I use or encounter. 

My folks just got a new water heater installed a few months back.  It has an electronic control for the pilot gas valve.  Yeah, you heard that right.  An electronic control on a gas valve that is pilot lit.  SMH.  What a pain.  You can't even re-light this one the standard way if the pilot ever goes out.  You're forced to use the built-in push button piezo lighter.  What a pain in the rump!    
(Edited)
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Ron Frank

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RESEARCH, RESEARCH, RESEARCH!  Its sad a majority of the smaller Deeres CANT MOW HILLS!  The hydro-static trans wont handle it!  I have a short list of models I want, with the transmission I want, but sadly even used older models bring high $$$$$.

Most new stuff is junk.  Our neighbors both bought high dollar front load washer dryer combos, one set (2 adults 3 kids) lasted 4 years, the other (2 adults 1 kid) lasted 6 years.  Wife and I bought a 35 year old Maytag for $25 and ran it 8 years until tub started leaking, we bought another "fancier one" just like it for $35 and still using it today.
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David S.

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Thanks for the offer but I don't want anything to do with Cub Cadets after this experience. Heck just prepping the thing took me 30 mins before I could even start mowing: air up the tires, fill gas, check oil, try to clean the air filter best I could, then pull out the jumper cables and jump start it from our car. I'm almost thinking about going with the Ryobi Electric Riding mower for our next one seems like maybe it would take less maintenance.

Anyway I admire you for being able to pull yourself out of being homeless that's a great accomplishment. I hate to think what would happen to me if I was put in the same situation.

I guess I have to tell myself things could be worse and appreciate what I have right now. 
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Bev, Champion

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I'm another one that prefers to rely on four legged lawn mowers. Even my front yard is mowed by them. The trick of it is to use sheep or goats and fences to rotate where they eat so they don't kill your grass. Both are good eating and, easy enough to butcher alone come fall, after the mowing is done. Both are good red meat for the winter. Double duty, inexpensive, self propelled lawn mower and, very cheap red meat for the winter.