New plans are too expensive

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  • Updated 1 year ago
  • Acknowledged
  • (Edited)
I knew this was going to happen, would have bet my monthly salary.  Exede is finally offering higher data usage plans with even more on the way when this mysterious, often delayed, new satellite launches.  What I predicted was the monthly price would double.  I was correct.  The Liberty Wifi--Boost 25---with 50G is now available in my area.  At $110 a month, which is more than DOUBLE what I'm paying now.  Thanks once again for nothing.  The average cable internet allowance is in the 400G---that's not 40, but 400G---range, at an average price point of $50 a month.  Whenever this imaginary satellite is launched, the least they can do is bump our limits up, and then charge higher for people who want extremely high usage.  For example, if I'm on a 10G plan, they should offer 30G or 50G for no extra charge, and then if I want 150G or more,  charge higher.  Guess decency isn't in your vocabulary.  Be careful what you ask for, you might get it.
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jones203

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Posted 1 year ago

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Brad, Viasat Employee

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Hello Bruce

When we do transition to ViaSat 2 we do plan to see an increase in data limits and speeds much like how we saw when we transitioned WildBlue into Exede as our new standards. As for the pricing we plan to keep within the range of what we offer now. Satellite does have a cost associated to it when you compare to the likes of DSL and Cable but it's not exactly comparing apples to apples. Satellite is a completely different product with a completely different method of delivering internet. Since this is often being offered to places that DSL or Cable couldn't be bothered expanding to, it's a service area we can easily reach. 
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jones203

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I consider this matter solved after carefully comparing HughesNet new "Gen5" plans.  They have to be kidding.  They are now in the same league with Exede as far as speed at 25 Megabytes/3 Megabytes, but their specials only run for 12 months or 3 months. For example, they now offer a 20G data usage plan for $49.99 a month, but in 12 months it goes up by $20 a month.  You have to have their new wifi modem to use the Gen5 service, and for that privilege they charge an extra $14.99 a month.  Or you can buy it for $398.99. They offer Voice (phone) service, but in 3 months (as opposed to 6 months for Exede) the price goes up $10 a month.  They offer a service plan, but monthly fee's range from $7.95-11.95 depending upon how fast you want a tech to come out.  And no matter which plan you choose, there's an additional $29.95 for each truck roll. Or you can skip that and take your chances on a repair, but you'll pay $99 per truck roll, and that's just to pull up in your driveway.  Repair prices are additional depending on what they find.   I saw nothing but complaints on their chat sites (most of which didn't need a password).  I have Exede's service plan, it does not have a co-pay.  Oh, and the free zone at HughesNet.  Well they have one, 2A-8A local time, but it's not "free."  They give you an allocation of an additional 50G monthly to use during that time, and when you use that up, you're throttled back to under 1 Megabyte speed.  With Exede, as long as you don't abuse the usage during the free zone, you can do what you want with no limit.  In other words, as long as I don't download 4K movies all night, every night, they won't bother me.  So to conclude, I'll stick with Exede! 
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HiddenOkie

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I am a HughesNet survivor.  From the hand of experience, theirs is just a gimmick, plain and simple.  I transitioned to a T-1 three years ago and paid $400 a month for an unlimited, albeit slow 1.5 connection that was absolutely there every time I needed it, but geez....$400 a month for Internet?  At the time, it was a good alternative.  I came back when Exede upgraded their plans and am interested to see where it goes from here once they get the new satellites online.  Believe it or not, as bad as it seems compared to cable or DSL (which AT&T is cutting by the drove), it used to be much worse.  It'll be interesting to see.
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Cigr Nation

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Now I'm not sure about sattilite internet but I know on cable there isn't a reason to even limit other than free money. Because atleast where I live there aren't any caps on back haul connectivity. But I do know for bandwidth speed up grades on cable and or Fiber to up speeds it's an easy card switch or laser but you can do that with a sattilite. Plans might be expensive but you have to understand how much they put into this to get you even online compared to cable.
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HiddenOkie

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That's exactly right....and the bucket can only hold so much unlike terrestrial solutions that are designed more like highways with entrance and exit ramps.