amazon echo

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  • Updated 2 months ago
Have tried to get my amazon echo to work numerous times with ViaSat without success, had charter before we moved and had no issues if anyone has any ideas it would be appreciated.
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John Bero

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Posted 2 months ago

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Corey Anderson

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Ours does work with ViaSat without issue. Any particular error that you are getting?
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John Bero

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Thanks Corey I just tried again to get the error code because I didn't write it down the last time and this time it connected.It was like a firewall was blocking the connection but I haven't changed anything since the last time.Just hope it keeps working.Thanks again
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Rique

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The only issues we had with ViaSat and Echo related to controlling other devices (for example, Echo failed to control Plex - for a brief time, I was able to get it to work - but then it failed again). Other than Plex, Alexa (Echo) worked well.

Interestingly, with our new service, we also have Plex / Alexa issues, which leads me to believe that the issue is more with our router set up (Google WiFi Mesh system) than with our provider.

Is your Echo failing to work at all or is it just when you're trying something specific? If it is failing entirely, try to relink it with your WiFi by using the Alexa app on your Android or iPhone phone.
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John Bero

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It finally connected on the last try without doing anything different than previous attempts hopefully it will stay connected.Thanks for the reply
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Steve Frederick-VS1/Beam314, Champion

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I have been using my Echo for over two yeas on Viasat without any problems. I only use it with my Dish Hopper3, I don't have any other smart devices in my house.

I have the original SB2 modem, non WiFi and an ASUS AC1900 router
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