90$ for checking modem is no Aloha

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  • Problem
  • Updated 3 years ago
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My modem might not be working right! Tonya # 2253 helped me big time and she is the best. Got me back on either net but WIFI is a no go. I might get my phone back and give it another try. Usually the lady from the help center are awesome but sometime you have on who wants $$. When I talked to the north Carolina lady and mentioned I might need some help to get a new modem, right away it was 90$ for the Microcom to come and check. I got plenty Aloha but not much money and its really not nice to hit for money right away. So what if I don't have money I don't get someone to check my modem or if its damaged I need to pay. Please try to help and not to squeeze for cash. Talk to you soon and hope someone with understanding can help.
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Christoph Lieding

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Posted 3 years ago

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