Conversations

Photo of Judy Warner
Cannot complete installation of new Exede modem
I've been trying to get my new modem/router unit to connect to the internet, but when I follow the steps, it seems the last step will not...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Joyce Trupiano
My service is erratic
my service comes and goes continuously. its not out for long but it mess things up having to wait for it to come back
  • 6 me toos
  • 13 replies
  • Question
  • Answered
Photo of Lou Ludwig
How do I turn off the Exede WiFi modem?
How do I disable the wireless modem. I just got off the phone with Exede and they say I can't do it! However when I read through this f...
  • 5 me toos
  • 9 replies
  • Question
  • Answered
Photo of bruce huffman
switched my plan online but doesnt run any faster with more data
switched from 18 to the 150 plan but doesnt download any faster
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Lawman
Playing chess on Pogo.com
I have Essential 10 which claims 12Mbps..Beginning about  6 months ago I stopped being able to play most games to a conclusion..The moves...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Rebecca Northcutt
No Connection what so ever!
I know I'm near my usage but I have no connections what so ever! I'm aggravated! I usually have a WIFI signal and slow service but I have...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of James Harman
POLE MOUNT SIZE
What is the pole sized needed to mount the Exede Dish? Bonus question what size for Dish Network dish, also.Local place keeps saying they...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jeremiah Jones
I have to say I am frustrated beyond belief!!
My Internet has been down for going on two month now. I've made several long and involved phone calls trying to get someone to come out h...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Chuck Van Thomme
30% data used in 50 mins. and i was not on-line
I received an e-mail today telling me to keep an eye on my data because it was down to 30%.   50 mins latter I was on data restriction an...
  • 6 me toos
  • 5 replies
  • Problem
Photo of Terrell
slow during peak hours
I'm a new customer that is getting between 0.5 and 1.18 mbps from 5:00 PM until after I go to bed.  It's great at 5:00 AM  Customer servi...
  • 3 me toos
  • 4 replies
  • Problem
Photo of Brian Kellogg
How can I find out if the Exede satellite is positioned right for us?
We can't see the satellite, due to so many trees on the property. How can I find out if the Exede satellite is positioned right for us?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Andy Cross
How long does it take to get the new modem once you change plans?
  • 1 me too
  • 10 replies
  • Question
Photo of Brad Rohling
Mud left after install
I had Exede installed at my home yesterday.  FYI-it is a new build, so everything is brand new..new bricks, new driveway, etc.  Anyway, a...
  • 1 me too
  • 11 replies
  • Problem
  • Acknowledged
Photo of goupil
Bad experience with HughesNet
Hughesnet dissapointing I had Hughesnet installed last Saturday morning and cancelled Saturday evening.  Spent hours on the phone and tot...
  • 3 me toos
  • 7 replies
  • Problem
  • Not a Problem
Photo of Stratton Ronnie
add more ethernet cables to modem
Is it possible to hook up more than 4 Ethernet cables to my Exede Wi-Fi Modem? I would rather not use Wi-Fi. If it is possible what woul...
  • 1 me too
  • 8 replies
  • Question
Photo of Sandy Anderson
Data gone over night 10GB switch to 15GB gone the next bought 3 more total 18 GB gone in 3 days
I switched to exceed from wild blue and have nothing but data restriction every day. We had two teenagers that gamed a little with limit...
  • 10 me toos
  • 9 replies
  • Question
  • Answered
Photo of Hillary Snyder
Printer say it is t connected to any of my wireless devices
I exceeded my usage does this mean I can't wireless print?
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Kimberly Richardson
modem is restartting constantly
Our Modem is restarting it's self up to 8 times a day and night. I was on my banks site paying bills, and poff I was disconnected. Thi...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Britt McAllister
Has anyone had there modem go from Blue to Red for a min. then it starts flashing Red???? I dont have the reg. modem I have the WiFi Modem
  • 1 me too
  • 1 reply
  • Question
  • Answered