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Viasat Voice

Conversations

Recent Conversations
Conversations 1 - 15 of 182
Photo of Jelly Gaming
Wish I would have known then what all I know now...
Why such horrible and incredibly unpleasant not to mention dishonest experience I have far too often  with Viasat as my home internet/pho...
  • 1 me too
  • 4 replies
  • Problem
Photo of Terry
Possible New Customer with satellite question
Hello folks,   Was considering switching from hughesnet to Exede. But first, is there a way to find out which satellite/beam I'd be on to...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Chris Wilson
when you ask for a stop payment on an viasat account thats not yours because they charged your card
they charge your card anyway and inform you they can not refund your payment until your girlfriend makes a payment? This company is horri...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged
Photo of Mercedes Cantu
Wrongfully charged
I canceled my VIASAT Oct 4. From that day I had 30 days to return the equipment. I recieved the box 26 days later... FINALLY and sent off...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of linda whaley
I have excede phone and my phone service stopes on mondy ad so did my wiFi what could my problem be
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of mystblade
Internet went poof 2.5 week out for a service appointment?
Internet went out, we found out its most likely the dish that shorted out. We had service calls in the past when it was exede and they ca...
  • 1 me too
  • 3 replies
  • Problem
Photo of mystblade
Modem turns off when coaxial cable is connected
Very odd issue.  The modem was working fine for years, and then just suddenly, I powered cycled the modem to move it.  Plugged it back in...
  • 1 me too
  • 6 replies
  • Problem
Photo of yourguytim
Thank you Viasat
I’m 3 days over data limit. Wish it was like this more often. Loving it for the time being, thanks. It’s now peak as well. Hm. More often...
  • 1 me too
  • 4 replies
  • Praise
Photo of Ricky Grantham
customer service
My experience with Exede/Viasat satellite internet service.  I signed up for the service in June 2017 with my first bill July 4th 2017 o...
  • 3 me toos
  • 2 replies
  • Problem
Photo of Michael K
Was internet service down Sunday evening?
Lost Internet and phone service Sunday evening (10/14/18 11:30pm Pacific) - came up and went back down a few times so I gave up and went ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Turxio TV
Exede is the worst company via sat is trash please nobody make deals with them
Hey guys good afternoon im back to tell u guys that the agent diana didnt help me at all they never contact me back like they said they w...
  • 3 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Lois Freisleben-Cook MD
shamefully slow speed at a new connectyion
I just had internet "gold" service installed so I could have video sessions with a patient who lives in a rural area.  Viasat knew what w...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Albert Potter
Lee's Kentucky
Hi I am in need of help I live in India a and had inquired about installing for exede and I had talked to a company in is and they handle...
  • 1 me too
  • 8 replies
  • Question
  • Acknowledged
Photo of Suek Jordan Blackmore
need correct info to login
When I try to login, I get the message that the username you gave me, was wrong or unknown. I also do not remember the password - how am ...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged