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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7070
Photo of cinderhill
Something's terribly wrong with Viasat in so many ways, and it's only been 18 hours since I joined.
18 hours on board and already 15.3 GB usage!? And more than half of the time it was night and I was sleeping. I can't even AUDIO stream ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of VeteranSatUser
An all time new low speed for me has been reached!
9:00pm on Tuesday, the 22nd....Download :: 38 kbps
  • 1 me too
  • 5 replies
  • Problem
Photo of Cigr Nation
Exede Dealer's
Hi, I have a few questions I'm not sure how many of you are Exede Dealers but I would love to hear input. 1. Do you regret becoming ...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of JWMS
Terrible Speeds In Mississippi - Anyone else?
Service has performed "resets" on their end, it gets somewhat better than this.  Last week they confirmed "network outage".  Service st...
  • 1 me too
  • 2 replies
  • Problem
Photo of Wayne Sharaf
Email re: Viasat browser
We currently use Chrome, have android phones that share sign in.  Does the new browser that Viasat is encouraging give noticeably better ...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Teresa Butler
Viasat does not download DISH TV on Demand. Any answers or suggestions?
DISH TV on Demand will not download using Viasat. Eventually, a failed download message appears after hours of trying. Any help would b...
  • 1 me too
  • 2 replies
  • Question
Photo of Shana Reeves
Crap service, being told i was lying, about done
Anyone else have Viastat satellite internet? Paying nearly $70 a month for poor SERVICE. You call them, do a speed test, which is slo...
  • 1 me too
  • 11 replies
  • Problem
  • In Progress
Photo of Rick
Does the current system allow for remote monitoring of my 3 Nest cameras?
Nest cameras, remote monitoring
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of MEM
Cannot Disable Video Data Extender
There is a toggle for the video data extender on my account management dashboard. It will not allow me to turn this feature off. My brows...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Marybeth Wohlfert
Do I have to change my email address and password to get my email?
I cannot get into my email since they changed to viasat. I can get my customer portal just fine but not my email.
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Scott Seiber
New Customer
hi there im a exede vaisat customer ive read the comments and rather good or bad they all are true.when the service is congested it dose ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Wayne Sharaf
Ad Blocker Plus vs. UBlock Origin
We've been using ABP for as long as I can remember.  Looking for information re the new ViaSat browser, I bumped into UBlock Origin.  We ...
  • 1 me too
  • 9 replies
  • Question
  • Acknowledged
Photo of TheSmackdown
LNFZ speeds
Since about May 3rd I am not getting the downloads speeds as before.  I was downloading ~40gigs/night now it's down to ~28gigs.  Are cert...
  • 1 me too
  • 8 replies
  • Problem
  • In Progress
Photo of Barry Paepcke
Return modem
I retyrn ur flippin modem are that flippin stupid you cant verify a mac number on the modem that is what tracking numbers are for it was ...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of Jazzy
Exede: Low On Memory
I am having problem with the internet always getting low on memory client side proxy statistics. My browser running too slow and can’t e...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Amy Mackey Stone
This is ridiculous...
I spend almost 77 dollars a month for the crappiest internet service I have EVER had in my life!  I have been without internet for a mont...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Marika
Internet not acting as speed tests suggest it should
Alright, so I am just wondering if anyone else has experienced this before, when you test your streaming speed on Fast.com and it consist...
  • 2 me toos
  • 13 replies
  • Question
  • Acknowledged
Photo of Joshua
Cloudflare DNS Blocked?
I was wondering if anyone else can access Cloudflare's DNS (i.e. 1.1.1.1)? DNS look ups, pings, and HTTP requests to there site are curre...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of MEM
The New Normal
Well it is Sunday afternoon and my download rate is under 0.5 mb/s again. I remember when Exede was first introduced. Exede convinc...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Jimmy Duplechin
being charged for useage i did not use
new billing cycle 5/20/2018 and at 8:00 an on 5/21/2018 charged for 6 gb of used hard to do when sleeping
  • 1 me too
  • 4 replies
  • Problem
  • In Progress