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Conversations

Recent Conversations
Conversations 1 - 20 of 7627
Photo of Allen Taylor
And the sad story continues....
And the sad story continues....7 days ago I contact Support and Customer Service to inform them that my speed tests are showing less than...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of John Postizzi
Switching to Linux?
Is switching to Linux worth the hassle? What is involved to do this? Is Linux really better than Windows? Thanks.
  • 1 me too
  • 5 replies
  • Question
Photo of JWillard
Installer told us we should be able to get Gold 50 unlimited plan. Why is it NOT offered in my area 75092
Had service for 1 night watched a Roku movie & the thing went on the Blitz ,was a week to the day had service restored, was told I had al...
  • 1 me too
  • 9 replies
  • Question
Photo of Amber Thompson
Where is the satellite beam located in Alaska? Does Alaska have full beam coverage?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Alex Murray
Flashing white for 2 days
My exede modem has been flashing white for 2 days now.I've tried unplugging it,resetting it but still doesn't work. Now all I get is flas...
  • 1 me too
  • 4 replies
  • Problem
Photo of Joel Janzen
Modem Size
I am working on a cabinet design and am needing the actual size of the older black and blue modem. I do not have the model number as my c...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Ron
Maximum distance between dish and modem
I'm wondering how far I can locate my Exede dish from my modem to achieve a more permanent location free of tree branch obstructions.  It...
  • 1 me too
  • 5 replies
  • Question
Photo of Debra Helton Weaver
Viasat 2 speed concerns
Viasat 2 satellite...I was told by customer service reps and technicians that my speeds should never drop to less the 5mbps during peak h...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of wm4bama
Wildblue.net web mail server fails
Web mail server @webmail.wildblue.net/#1 freezes up after logging in with screen saying "Loading...."first time I've seen this problem..M...
  • 1 me too
  • 3 replies
  • Problem
Photo of mike
cable guy did not show
Tech did not show at the designated time, spent 3 hours waiting for someone to replace fing modem.  No phone call to cnx nothing, interne...
  • 1 me too
  • 3 replies
  • Problem
Photo of jesse
Unlimited silver is not unlimited!!!
Was wondering why my internet was running slow until I read the fine print saying when you exceed 150 on the UNLIMITED Silver plan, they...
  • 3 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Beth Matthees
Wildblue.net email not working!!!
I cannot get my wildblue.net email to work. One page has me enter my email and password and the next page says its loading... It's been...
  • 4 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of Lois Freisleben-Cook MD
shamefully slow speed at a new connectyion
I just had internet "gold" service installed so I could have video sessions with a patient who lives in a rural area.  Viasat knew what w...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of BRENDA GILBERT
THE WORST INTERNET CONNECTION AND CUSTOMER SERVICE EVER!
IF YOU ARE THINKING OF USING VIASAT/WILD BLUE AS YOUR INTERNET PROVIDER. - BEWARE. Know that you are doing so at your peril. We have be...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Thomas Schreiber
unable to retrieve inbox mail from phone or pc, motoman2@wildblue,net #113392655
mail
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of loypressley
Upload speed is almost nothing.
Upload speed is almost nothing. Download is fine. Low upload speed has caused my signing in to some websites to abort. This is the second...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Gene Vanderburg
what if i disconnect early
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Mark Sheeler
Replacement Modem and Setup
I want to replace my Exede cable modem (it no longer works).  I know it is standard technology, but I need the setup instructions to conf...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of robkunz1
No IP address from Viasat modem in bridge mode to router
My Viasat service was installed today with the new gateway. I want to use it as a modem only so I can connect my Asus RT-AC86U router. I ...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Mohammad Hussein al-Baghdadi
Microsoft to ‘warn’ Windows 10 users not to install Chrome or Firefox
See:https://www.theverge.com/2018/9/12/17850146/microsoft-windows-10-chrome-firefox-warning
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged