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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 6590
Photo of Lorie Lilleberg White
worse than dial-up
We had dial-up better than Viasat!.. We cannot watch Youtube without it buffering every few seconds.We were lied to when we signed up.. W...
  • 1 me too
  • 9 replies
  • Problem
  • Acknowledged
Photo of fmj77
18 inches of snow and I never lost service
Had a huge snowstorm over the weekend here in the mountains of NC. Incredibly, I never lost my Viasat connection even with the dish cover...
  • 1 me too
  • 2 replies
  • Praise
Photo of Joe Carpenter
Been canceled
Canceled unable to .!oh in no hone
  • 1 me too
  • 4 replies
  • Question
Photo of Thomas Moosey
My Review
I want to give a review of Viasat internet service. I am new to Viasat I have had the service for under 30 days. The installation was smo...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Caldwell
how do I get my 3 way calling back
How can I get my 3 way back and my answering machine back on
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Teresa McDermott
What is this number?
When I log onto the Viasat website or my portal, I keep getting this code popping up. Anyone know what it means? I just changed to the ...
  • 1 me too
  • 5 replies
  • Question
Photo of Rhonda Nichols
rip off
I don't have your service it was canceled before it was started cant login. I have no account to pay for. you company is a fraud and rip ...
  • 1 me too
  • 2 replies
  • Question
Photo of Ladonna Perschbacher Bachmann
How do I connect my internet service to my cable box
How to I connect my wifi internet to my dish dvr
  • 1 me too
  • 4 replies
  • Question
Photo of Cathy Warner
How can this company stay in business?
With there business practices the way they are how can they possibly stay in business? So may problems. They are recommended by AT&T. ...
  • 1 me too
  • 6 replies
  • Problem
Photo of Ethan Farrell
Problems streaming video
I just recently got the """Unlimited""" Silver 25 plan. Happy with the service except no matter what settings I change on anything, Netfl...
  • 4 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of mferner
Data Report
Other Than Outages alot Im Happy with viasat 2! New record of Data usage for me and my plan starts over at midnight tonight! attached is ...
  • 1 me too
  • 5 replies
  • Praise
Photo of Cathy Warner
Can not Stream!
Why can't I stream on my Tv's?
  • 1 me too
  • 2 replies
  • Question
Photo of Roger Smith
I have changed my mind I no longer want internet service!
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of David Kingman
Mesh WiFi?
I am thinking about replacing my router/extender setup with a mesh system. The Exede hardware, which doesn’t cover the whole house, is in...
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Jim16
Does the satellite industry have antenna deficit disorder?
Those waiting for the Constellations to save the day..... https://spacenews.com/does-the-satellite-industry-have-antenna-deficit-disorder/
  • 2 me toos
  • 4 replies
  • Idea
  • Not Planned
Photo of Billy
Why no service in zip 23024?
NO Service
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of HC95641
What is most effective in increasing wifi range?
I've read several threads that relate to this subject but found very little in how well things have worked out for folks.I have a Freedom...
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Laura
Worried about ports
I do a wifi scan and there is another product from viasat connected to my router. I cant get an answer what it is and it has two open por...
  • 1 me too
  • 13 replies
  • Question
  • Answered
Photo of Joshua
Any updates on IPv6 support?
I was wondering if anyone knew what the status is of IPv6 support? If not supported yet, if there is any sort of a timeline? I did a quic...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of Arron Utt
February 28 and no viasat 2 plans at my location
  • 4 me toos
  • 11 replies
  • Question
  • Acknowledged