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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7723
Photo of Ed Ostrowski
Trouble with email contacts
I CAN GET EXEDE MAIL LOGO BUT NO EMAILS OR MY CONTACTS?
  • 1 me too
  • 2 replies
  • Question
Photo of jane
Congestion on beam?
Called customer service because my speed is EXTREMELY slow and I can’t stream. Under 1 to 1.5 mbps download and 1 to 2 mpbs upload. They...
  • 2 me toos
  • 6 replies
  • Problem
Photo of yourguytim
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following: Throttle me all you want Viasat, but y...
  • 1 me too
  • 2 replies
  • Problem
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of loypressley
3.56 Mbps download, 2.14 Mbps upload
I'm paying almost $170 per month for these speeds. My daughter is supposed to be using this system for her work. No way. What a joke. Be ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Michael McDowell
Playon Cloud Support answers
Here are answers to a couple of questions I posed to Playon Cloud support.Sep 19, 17:28 EDTIs there any way to upload video files to my C...
  • 1 me too
  • 3 replies
  • Question
Photo of Shayne Sullivan
PS4 WiFi connection issue
I recently upgraded to the new modem/router and have had no issues connecting phones, iPads, or PCs to the WiFi network. However, I can ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Michael K
Was internet service down Sunday evening?
Lost Internet and phone service Sunday evening (10/14/18 11:30pm Pacific) - came up and went back down a few times so I gave up and went ...
  • 1 me too
  • 0 replies
  • Question
Photo of Mike Siegert
moved my service they changed my plan
I recently moved into the house next door to my old location (about 50 feet away). I called to have my Viasat service relocated to the ne...
  • 1 me too
  • 4 replies
  • Problem
Photo of Steve Dale Brewer
ViaSat Gateway RG1100 - Voice Issues - QOS Question
I have a ViaSat Gateway RG1100. I use it to connect my cell phone to the tower via the Satellite connection. The problem I am having is...
  • 1 me too
  • 0 replies
  • Problem
Photo of Teresa McDermott
WildBlue Modem won’t stay connected
All day yesterday I had to reboot my modem because it would only stay connected for about an hour or two at the most. It would be just be...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Mick Dietze
Extremely Slow speed, Running at 1.5mbps This is not much faster then dial up speed! :(
Extremely Slow speed 
  • 1 me too
  • 5 replies
  • Problem
Photo of John Bevan
Need help resetting email password
I need help urgently resetting my alternate wildblue email account. I'm getting email on it but I can't get it because I've forgotten th...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Naomi H. Kauffman
I have a Alcatel I phone
It says that I have a Authentication problem to connect to Wi-Fi , I call consumer Celular and they said that i needed to get a hold of you
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of yourguytim
It’s not prime time
It’s not prime time and speeds still suck. My plan says 1-5 mbps during day. Wtf. What’s your excuse now Viasat.
  • 1 me too
  • 3 replies
  • Problem
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 1 me too
  • 41 replies
  • Question
  • Acknowledged
Photo of Deku
i think my beam LOVES me right now :3 do yall know what imma going to do now? :3
"FEAR NOT CITIZENS!!! FOR HOPE HAS ARRIVED!!! CAUSE I AM HERE!!!" ANYHOO!!! i think my beam REALLY REALLY REALLY LOVES ME RIGHT NOW!!! :...
  • 1 me too
  • 1 reply
  • Praise
Photo of stephanie
My modem is not getting any power. A tech is coming but I need internet now! Can I buy a modem at Walmart to hhook to my internet?
Can I buy a modem at Walmart and connect to internet
  • 1 me too
  • 2 replies
  • Problem
Photo of david lightsey
hurricane
My speeds have slowed considerably since the hurricane Michael storm event this week. Any thoughts or information on this ?
  • 1 me too
  • 5 replies
  • Question
Photo of RODNEY WRIGHT
Can not get into my router/modem.
my modem has an username & password on the bottum lable, the problem is, when I use them, I get a wrong username/password. I've already d...
  • 1 me too
  • 3 replies
  • Question