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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7728
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Al Santayos
Can't login to various websites with ViaSat
On a website I need to use to get work on I get "Invalid username or password" while both my friend and girlfriend who live in other loca...
  • 1 me too
  • 7 replies
  • Problem
  • In Progress
Photo of loypressley
3.56 Mbps download, 2.14 Mbps upload
I'm paying almost $170 per month for these speeds. My daughter is supposed to be using this system for her work. No way. What a joke. Be ...
  • 3 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Laqqy
Modem does NOT work whatsoever
My Viasat Surfbeam 2 satellite modem has not been working at all for the past 3 days. My router is fine, it's fully functional and everyt...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 1 me too
  • 42 replies
  • Question
  • Acknowledged
Photo of candice Washington
These crooks took 329 and some change from my account for equipment that was sent back and giving me the run around
Took my money
  • 1 me too
  • 1 reply
  • Problem
Photo of David Boog Powell
our exede internet is not working
we have tried many many times nothing helps restore service
  • 2 me toos
  • 3 replies
  • Problem
Photo of Tanya Fonda
worst experience and internet
i have had the most horrible experience with viasat since i was forced to sign a new contract when i built a house right next door to my ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bob Mercer
Torrents
What is a torrent and will it reduce data downloads on Viasat? Is it useful for downloading videos? Does Viasat discourage torrent downlo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Cory Kunze
Intermittent Internet problems
We have intermittent internet. It will be on for about two minutes then it will go off for a variable amount of time. This happens at all...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of yourguytim
Reposting this due to it being taken down.
I posted this image last night. I guess it was taken down. I basically said the following: Throttle me all you want Viasat, but y...
  • 2 me toos
  • 4 replies
  • Problem
  • In Progress
Photo of Raul Polo
Do you coverage in Colombia, South America?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Steve Dale Brewer
ViaSat Gateway RG1100 - Voice Issues - QOS Question
I have a ViaSat Gateway RG1100. I use it to connect my cell phone to the tower via the Satellite connection. The problem I am having is...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Brandon Fisher
Destiny 2 Fireteam
Hey im looking for some people that play Destiny 2 over viasat. I just started playing i have all the expansions to date and preorder of ...
  • 2 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of jane
Congestion on beam?
Called customer service because my speed is EXTREMELY slow and I can’t stream. Under 1 to 1.5 mbps download and 1 to 2 mpbs upload. They...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of hollye
New unlimited plan and EXTREMELY slow speeds
I just upgraded to the new unlimited plan. I'm paying for speeds that are supposed to be up to 25 mbps. Since I hooked up the new modem...
  • 5 me toos
  • 12 replies
  • Question
  • In Progress
Photo of Michael K
Was internet service down Sunday evening?
Lost Internet and phone service Sunday evening (10/14/18 11:30pm Pacific) - came up and went back down a few times so I gave up and went ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Ed Ostrowski
Trouble with email contacts
I CAN GET EXEDE MAIL LOGO BUT NO EMAILS OR MY CONTACTS?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Ethan Farrell
Painfully slow speeds all the time
I'm not even close to my data limit and this is what I deal with daily. Literally everyday. Wired or wireless. Feel like I'm paying 120 b...
  • 2 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Michael McDowell
Playon Cloud Support answers
Here are answers to a couple of questions I posed to Playon Cloud support.Sep 19, 17:28 EDTIs there any way to upload video files to my C...
  • 1 me too
  • 3 replies
  • Question
  • In Progress