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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7167
Photo of Ruth Nielsen
slow speeds and no help from customer support
Getting slow speeds and customer support no help all they can say is the network is congested I am not paying for slow speeds.  
  • 2 me toos
  • 8 replies
  • Problem
Photo of Ad Meadows
When will viasat 2 be available in Virginia.
  • 1 me too
  • 1 reply
  • Question
Photo of James Billinger
Got Viasat Platinum plan
Today I had my dealer came out and install new dish and modem had a little hiccup  but everything went smoothly. I went for the 100 Mbps ...
  • 1 me too
  • 15 replies
  • Praise
Photo of Lizzie
New Viasat Internet Mobile App Feature
Hi everyone! Just wanted to let those of you with WiFi modems (so if you're using the Viasat/Exede WiFi Modem or the Viasat WiFi Gateway...
  • 2 me toos
  • 10 replies
  • Article
Photo of David Kingman
Dish Hopper3/Joey
Is Viasat’s RM5110 blocking communications between a Dish Hopper3 an their wireless receivers (Joeys)? I was asked by Dish technical supp...
  • 1 me too
  • 16 replies
  • Question
  • Answered
Photo of Dan White
Updated Viasat Browser
I was wondering how the Viasat browser with the new data saver was working out for the ones who have tried it.  I still have have videos ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Doris Molina
gaming online with exede? How is it working for you guys?
Does anybody with exede lives in rural area and uses gaming online?  How is it working for you guys?
  • 2 me toos
  • 16 replies
  • Question
  • Answered
Photo of chris
Turn based online gaming? Civilization?
Hi, anyone have any experience/recommendations with turn based online games? Civilization is the one I'm interested in. I've been pla...
  • 1 me too
  • 2 replies
  • Question
Photo of mferner
Throttling suggestion
Ok I'm on viasat1 and Have the silver plan and After I go over 150GB Im throttled to 1mbps in the evening time until my plan starts over!...
  • 1 me too
  • 6 replies
  • Idea
  • Under Consideration
Photo of Jenny Lu Johnson
Slow speeds
I have spent hours on the phone with Exede, days of work downtime, (so, no pay!), and hundreds of dollars, for the "Liberty 50" package, ...
  • 3 me toos
  • 11 replies
  • Problem
  • In Progress
Photo of Troy Carter
Praise
Glad to note that the issue of slow speed has been resolved. Did exactly what Brad suggested by emailing viasatlistens@viasat.com and rea...
  • 1 me too
  • 6 replies
  • Praise
Photo of Martin Seebach
Alaska is an interesting place and speed is OK.
Speedtest.net is showing computer in Alaska.  Better Fairbanks or Anchorage than Nome I suppose. 
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of FRED
how can I get a little more time to respond to an on-line chat??
HELP
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Alex
Free Zone with a Liberty plan? Why, yes!
Today marks the introduction of a few new Exede plan options available in certain areas. We’ve got Liberty plans with data plans up to 5...
  • 3 me toos
  • 12 replies
  • Announcement
Photo of Brad
New Beams Opening!
Hello Everyone! As most of you may already be aware, ViaSat-2 has been slowly releasing in new areas for the better part of the last m...
  • 3 me toos
  • 16 replies
  • Announcement
Photo of Rique
Mysterious usage jump
I check my usage daily and I also check available plans daily. The point is, I am checking every day (unless traveling for business or pl...
  • 3 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Troy Carter
What am I paying for?
It’s laughable to see the new High Speed Internet service commercial from Viasat at download speeds of 100mbps. I’m on the New Bronze Unl...
  • 2 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of An0nG33k
Factory reset my modem, now it’s broke.
So I needed to forward a port in my router(new Viasat WiFi modem) and I couldn’t get the default credentials on the unit to get me access...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 1 me too
  • 32 replies
  • Question
  • Acknowledged
Photo of Lizzie
Forum Decorum -- Guidelines for the Viasat Internet Community
Hi everyone! Since its been a few years since the rules/general FAQs (or what Brad called "Forum Decorum" today -- I really liked that...
  • 4 me toos
  • 5 replies
  • Announcement