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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7496
Photo of Shelly Decker Bedford
authentication problem
Had to reset my wifi and router user and password. Now my wifi network says "authentication problem". What do I have to do to make it acc...
  • 1 me too
  • 1 reply
  • Question
Photo of Mary White
How can I get dependable phone service?
I need a home phone I can rely on. WiFi is not working for us. What can i do?
  • 1 me too
  • 4 replies
  • Question
Photo of david lightsey
viasat 3
ViaSat  3
  • 1 me too
  • 5 replies
  • Question
Photo of VeteranSatUser
Just saw a Viasat commercial on Fox News
For those who have seen it, what are your thoughts? Mine? Well....they state it is 3x faster than standard DSL. You can stream vid...
  • 1 me too
  • 4 replies
  • Question
Photo of Lamorris Jones
Unlimited
I was told on September the 28th Exede will be offering Unlimited in my area on beam 329 we just got the Freedom 150gb a month back is th...
  • 2 me toos
  • 13 replies
  • Question
  • Answered
Photo of M.E.M.
Temporary Links
For the programmers on this forum. Is there a way to go behind a temporary link and edit or remove the expiration  time? Thanks.
  • 1 me too
  • 1 reply
  • Question
Photo of Jacob Lewis
Treated like crap..
So all I wanted to do was speak to someone about my situation and I was told no. My situation is this someone hacked into my checking acc...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Forrest
Lost signal
Signal dropped out Thursday afternoon. My installer never installed my dish correctly 4 years ago and over the years, the pole has moved....
  • 3 me toos
  • 29 replies
  • Problem
  • In Progress
Photo of david lightsey
using play on to record
Thanks to all those who have posted  comments on using the  Play on service for recording during  off peak times . This is working out we...
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of Ed Medlin
Wildblue email stopped working on iPad Pro
About 3 weeks ago, my wife's iPad Wildblue stopped working. I have my Wildblue email on my Windows 7 and Windows 10 pc. It has been wor...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of jesse
Unlimited silver is not unlimited!!!
Was wondering why my internet was running slow until I read the fine print saying when you exceed 150 on the UNLIMITED Silver plan, they...
  • 3 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Terri Sisson
Usage when not Using!
Earlier I posted about "UNLIMITED," which is NOT unlimited.  With day-time speeds (all kids around here are in school) of .25 - 1.1 Mbps,...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of G E
Before you subscribe to Viasat-Exede unlimited plan
This is what speeds to expect with Viasat unlimited silver plan. Calling them to fix does no good. Been going on for over 6 months
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Randy Beard
Slow upload speeds
Please hold on billing my account until you provide the service I am paying for. My upload speed this morning is less than 1mg I have had...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Mike De La Cruz
automation and inound connections
Wondering if anyone has the viasat (before I subscribe) and has automation working?  Ive heard you cannot connect INTO your house and cha...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of Monty
Viasat 2 modem crashing daily in Bridge Mode
I just upgraded to an unlimited plan using the new Viasat 2 modem.  I am running in Bridge mode.  Unfortunately, the modem stops respondi...
  • 2 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Thomas Moosey
My Review
I want to give a review of Viasat internet service. I am new to Viasat I have had the service for under 30 days. The installation was smo...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of M.E.M.
Video Download Workaround
I have noticed some discussion in the last few months about video download workarounds. I bought a new Windows 10 computer that come...
  • 1 me too
  • 8 replies
  • Question
  • In Progress
Photo of Thomas Bruce
Paying installer for pole mount?
My question: We had Viasat installed yesterday. When the installatiin tech came he said we needed a pole mount. I asked if I could just ...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of John LaFayette
Belkin & excede Wireless router and modem
how can i hook up another wireless router belkin N300 to my excede wireless router/modem to extend my range. this is my plan LIBERTY 50 ...
  • 1 me too
  • 4 replies
  • Question
  • Answered