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Conversations

Recent Conversations
Conversations 1 - 20 of 7173
Photo of David Kingman
Dish Hopper3/Joey
Is Viasat’s RM5110 blocking communications between a Dish Hopper3 an their wireless receivers (Joeys)? I was asked by Dish technical supp...
  • 1 me too
  • 20 replies
  • Question
  • Answered
Photo of Wyngs
Data Usage
Wow! I typically use about 50% of my monthly data (20GB). It reboots on the 12th of the month. Two days (23rd) ago I had used about 20% ...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Charlotte Canales
where do I tell my bank to sent monthly payments
I do not want to give out my bank card information. I can use my "Bill Pay" option thru my bank, however they need an address to a paymen...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Roger Vance
Over Billed
I recently had a house put on my property and needed to move my satellite. I talked to the representative and since I was on the easy car...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Brad
Tips To Help You Manage Your Data
In today’s fast paced world, streaming is becoming a very attractive alternative to traditional cable and satellite plans. As more exclu...
  • 1 me too
  • 2 replies
  • Article
Photo of Ruth Nielsen
slow speeds and no help from customer support
Getting slow speeds and customer support no help all they can say is the network is congested I am not paying for slow speeds.  
  • 3 me toos
  • 10 replies
  • Problem
  • In Progress
Photo of VeteranSatUser
Why do some locations need a street address now?
So we all know you can go to the Viasat website and put in a zip code to see what plans are available. Now when I do that for my zip cod...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of Jerry Edwards
How do I cancel / delete my primary email account
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Lizzie
New Viasat Internet Mobile App Feature
Hi everyone! Just wanted to let those of you with WiFi modems (so if you're using the Viasat/Exede WiFi Modem or the Viasat WiFi Gateway...
  • 2 me toos
  • 12 replies
  • Article
Photo of Maria
Well I have had my service since Saturday watched 12 hrs Netflix & my data is gone. Im very upset
Well I have had my service since Saturday my daughter has watched 12 hrs of Netflix cartoons and my data is gone. This is bunch of crap c...
  • 1 me too
  • 12 replies
  • Problem
  • Acknowledged
Photo of Shawn Sleigher
Audiobook download speeds
video works fine all other aspects seem to be fine on all wireless devices in the home but when i download audio books from audible.com t...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of MojoKnows
Diminishing returns on data
During my second of three support calls this evening, the tech informed me that the more data I used into my liberty pass, the slower my ...
  • 1 me too
  • 2 replies
  • Question
Photo of Ken
Best VPN for Viasat?
Does anyone have a recommendation for a VPN service that works effectively with Viasat?
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Stephen Stecyk
ASUS AC-3200 Router Setup Behind Exede Modem Router
I currently have an ASUS AC-3200, but for the most part this will apply to any router, but has anyone had any success with setting up ano...
  • 3 me toos
  • 15 replies
  • Question
  • Answered
Photo of Oliver
Can now use Bridge mode on Surfbeam2+ (wifi modem)
Surfbeam2+ aka the "wifi" modem now supports bridge mode for those who wish to use own router or router with integrated wifi. http://wil...
  • 2 me toos
  • 6 replies
  • Praise
Photo of Ad Meadows
When will viasat 2 be available in Virginia.
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of James Billinger
Got Viasat Platinum plan
Today I had my dealer came out and install new dish and modem had a little hiccup  but everything went smoothly. I went for the 100 Mbps ...
  • 1 me too
  • 19 replies
  • Praise
Photo of mferner
Throttling suggestion
Ok I'm on viasat1 and Have the silver plan and After I go over 150GB Im throttled to 1mbps in the evening time until my plan starts over!...
  • 1 me too
  • 7 replies
  • Idea
  • Under Consideration
Photo of Troy Carter
Praise
Glad to note that the issue of slow speed has been resolved. Did exactly what Brad suggested by emailing viasatlistens@viasat.com and rea...
  • 1 me too
  • 7 replies
  • Praise
Photo of Dan White
Updated Viasat Browser
I was wondering how the Viasat browser with the new data saver was working out for the ones who have tried it.  I still have have videos ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged