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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 6948
Photo of nick paul
ViaSat internet vs Fixed Wireless
I wanted to get more information about ViaSat internet. I just recently moved to a rural area and there are not many internet providers ...
  • 1 me too
  • 10 replies
  • Question
  • Acknowledged
Photo of Marika
Moving soon and curious about options
Alright, so as the title says I'll be moving soon which sadly means I must forfeit my $100 a month 150GB 25mbps "unlimited" silver plan a...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of hanna
I just signed up for RV internet
I called Viasat this afternoon and said I’m looking for a provider for satellite internet for my rv while I travel..... we talked about m...
  • 1 me too
  • 12 replies
  • Problem
  • In Progress
Photo of Chuck Mayo
Sudden Speed Boost Starting around 10/9/2018 - Why?
I've been on Silver Unlimited (25 Mbps) since the first of the year and download speeds have been pretty consistently in the 12Mbps range...
  • 1 me too
  • 3 replies
  • Praise
Photo of Bill Ross
Just used up data
Out of data as of 1:30 today. Noticed immediate change. Increable how “congestion” just happened to kick just now.
  • 1 me too
  • 5 replies
  • Problem
Photo of Chuck
What's your actual speed?
So I figured I'd start a current thread (for bronze, silver and gold unlimited users) who can post what your actually getting. Please u...
  • 2 me toos
  • 27 replies
  • Question
  • Acknowledged
Photo of Tim Angel
DHCP Client drops and results in "no internet connection" on all wired and wireless devices
Multiple times a day, and most often when I am on calls or web meetings, my internet applications will stop and when I refresh I get the ...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged
Photo of Grime Busters Pressure Washing
Sub to ViaSat now, or is there something better coming soon in the future ?
I'm currently receiving between 2 to 16mbps with WydeBeam wireless. No other option besides CenturyLink (dialup on weak steroids). Thinki...
  • 1 me too
  • 3 replies
  • Question
Photo of VeteranSatUser
Article on Viasat's latest quarter
A lot of tidbits to glean from this article. And yes, Viasat is claiming almost $200 million in lost revenue from Viasat-2 failing to...
  • 1 me too
  • 2 replies
  • Question
Photo of Bob Lance
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms.
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms. They do me no good. I have to cancel after 2 w...
  • 1 me too
  • 4 replies
  • Problem
Photo of Joe White
Clouds Interrupt Service
Every time we have a cloudy day, my Viasat service is interrupted. I am not talking about severe weather. Just clouds. Does everyone have...
  • 1 me too
  • 2 replies
  • Problem
Photo of Roger Costa
WiFi Gateway Configuration Guide?
How do I get access to a configuration guide for the ViaSat WiFi Gateway? The admin password is on a label on the device. How about ins...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Russtytrucker
Wi-Fi calling
 Anyone here have any experience with Verizon Wi-Fi calling with Viasat? No cell service here at home but I already have a cell phone for...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Stacie Brussow
Unlimited
Unlimited internet is terrible, (it just because available here)more expensive, sucks data, less data than old plans and they tricked me ...
  • 2 me toos
  • 2 replies
  • Problem
Photo of terry
What speed software is recommended to check ?
What speed software is recommended to check ?
  • 1 me too
  • 3 replies
  • Question
Photo of Chaim Isaac Lipschitz
Browser Data Usage Comparison
I loaded the first page of the Daily Mail Online US Version using several different browsers. I then compared the initial data to load ...
  • 5 me toos
  • 1 reply
  • Praise
Photo of Josh
Having a problem with high data use, Customer service didnt help
Basically, my mom who is handicapped, went over her data cap for the FIRST TIME last month somehow, within the first 11 days. she has a 1...
  • 1 me too
  • 8 replies
  • Problem
Photo of Jacob Lewis
Billing and Plan Changes
Hey I have a major problem with my bill, I had a plan change without my consent and also someone added phone to my account without my con...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of TheCatWillStrike
When dish freezes with snow & ice
What do you all do?Dish always freezes with snow on it and because of it often times we lose internet. Only solution is brushing the snow...
  • 1 me too
  • 8 replies
  • Question
Photo of Mom7
Is there a way to transfer my Wildbllue email folders and contacts to another file on my computer or to another email service?
  • 1 me too
  • 0 replies
  • Question