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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 1 - 20 of 7632
Photo of Krissy Dameron
Why is the text 20715 not working?
Need you to reboot my modem and have been trying to use the text Reboot but it is not working??
  • 1 me too
  • 1 reply
  • Problem
Photo of LordScrotum
What causes the plans to change?
Locally Viasat2 was available and there were bronze-gold plans with 12/3 speeds and the video limiting whatever. Why is it back to liber...
  • 1 me too
  • 6 replies
  • Question
Photo of Nick Dalton
Got a question
So I've currently got internet, but it's not viasat, I'm wondering if this company would pay to break my current contract and add it on t...
  • 1 me too
  • 1 reply
  • Question
Photo of robert anderson
BLOCKED WEBSITES
I'm trying to access Yupoo.com websites that I use for business with China and they are all blocked. Is there any way to get them opened ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Kyle
Notifications for new data plans?
Is there any way I can be notified when new data plans are available? Especially plans for the Viasat 2? When will we know the details fo...
  • 2 me toos
  • 6 replies
  • Question
  • In Progress
Photo of Jenny K
I am on a Virgin America flight. My iPad connects to Viasat, but my iPhone won’t. Is there a fix?
Title says it all :)
  • 1 me too
  • 0 replies
  • Question
Photo of James B Bunt
Data notification pages
this website keeps popping up and it stops my Internet altogetherhttp://notice.exede.net/dap-redirect.... stop sending this to my IP addr...
  • 3 me toos
  • 5 replies
  • Problem
Photo of John Postizzi
Switching to Linux?
Is switching to Linux worth the hassle? What is involved to do this? Is Linux really better than Windows? Thanks.
  • 1 me too
  • 11 replies
  • Question
Photo of Jason Johnston
No internet
Live in East Texas in the 75156 area code. At about 7pm central the internet went out. Tried calling support and said there was a 296 min...
  • 2 me toos
  • 3 replies
  • Question
Photo of Allen Taylor
And the sad story continues....
And the sad story continues....7 days ago I contact Support and Customer Service to inform them that my speed tests are showing less than...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Chaim Isaac Lipschitz
The Grass Is Not Greener on the Other Side of the Fence
Here is one example of a recent post on the Hughesnet forum. Customer satisfaction at Hughesnet seems to about the same as at Viasat. Con...
  • 1 me too
  • 5 replies
  • Idea
  • Not Planned
Photo of Deku Izuku
Can I have a 2nd account on here??? (ill explain below please read thank you :3 )
JIYA GUYS!!! >:3 this is deku here... BUT!!! as the title says... i just wanted to make sure that if having an a 2nd account on here is a...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tim Boling
How do I speak directly to corporate?
I have contacted the main number to resolve my continually slow internet speeds and have received a multitude of "solutions" that onl...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of NewMexicoMountains
A website of our own?
This forum is fine for the purposes it is intended for, but is fairly limited in it's capabilities. Would folks be interested in a web si...
  • 1 me too
  • 3 replies
  • Question
Photo of Alex Murray
Flashing white for 2 days
My exede modem has been flashing white for 2 days now.I've tried unplugging it,resetting it but still doesn't work. Now all I get is flas...
  • 1 me too
  • 4 replies
  • Problem
Photo of Ron
Maximum distance between dish and modem
I'm wondering how far I can locate my Exede dish from my modem to achieve a more permanent location free of tree branch obstructions.  It...
  • 1 me too
  • 6 replies
  • Question
Photo of JWillard
Installer told us we should be able to get Gold 50 unlimited plan. Why is it NOT offered in my area 75092
Had service for 1 night watched a Roku movie & the thing went on the Blitz ,was a week to the day had service restored, was told I had al...
  • 1 me too
  • 9 replies
  • Question
Photo of Amber Thompson
Where is the satellite beam located in Alaska? Does Alaska have full beam coverage?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Joel Janzen
Modem Size
I am working on a cabinet design and am needing the actual size of the older black and blue modem. I do not have the model number as my c...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Debra Helton Weaver
Viasat 2 speed concerns
Viasat 2 satellite...I was told by customer service reps and technicians that my speeds should never drop to less the 5mbps during peak h...
  • 2 me toos
  • 8 replies
  • Problem
  • Acknowledged