Double charged first bill
I'm on the $50 plan and got charged the day I started my plan as well as the following day? Is this normal?
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Roku will not connect
I just purchased a Roku Ultra and can not get to hook up to my Viasat router. Any one have this problem? Password is being put in correct...
For those of you on satellite internet...
Good luck this month. You are going to need it. 'Tis the Season!
https://www.multichannel.com/news/hol...
Faulty LAN connection ?
The LAN light is not on the modem but is lit on my wireless router.
I have disconnected everything for 10 mins and changed Ethernet cabl...
Was told misinformation!!!
I am a new customer and was calling to inquire for service.The agent I was speaking had informed me that they were having a promotion on ...
Great Service, 23 down today
Im so pleased with the ViaSat service. Going on 4 months now. From the wonderful install by the ViaSat installer to the current measure...
Worst customer service I ever experienced!
This is THE worst company I have ever done business wih! I have been a customer for years since Wild Blue. I recently uograded from a p...
Terminating service
I told Viasat I was discontinuing service when it did not meet the plan minimums. (Breach of contract) They said if I didn't pay early te...
If you do not feel sorry for your money and nerves ...
It’s better to use a mobile phone than Viasat. I look forward to satellite Internet from Elon Musk, who promised that in 2020 we will get...
Early Termination Fee?
How much is the early termination fee if I cancel my service before my 12 or 24 months of service? The website mentions an upfront ...
I have never been more frustrated with an internet provider in my life.
I have never been more frustrated with an internet provider in my life. I called to cancel my Viasat account on October 19th after frust...
AdLock ad blocker
We all know their are a ton of ad blockers out there. But I have become increasingly frustrated by going to websites that won't let you ...
FREEDOM??? ARE YOU KIDDING ME???
I HAVE THE FREEDOM 150 WITH 25GB BOOST "PRIORITY DATA" It says I have the BEST plan available and that it is especially for "people who...
ViaSat 2 - Is it fast? is it truly unlimited?
What does “Unlimited” mean? What are users experiencing?
Viasat modem - no power light, but other lights come on
When plugged in, the bottom two lights (download and network) come on for about 5 seconds, then shut off. The top two blue lights (power ...
Goodbye, Viasat. You served me well in a broken way...
I was a Viasat customer (started as WildBlue) since 2013. I very recently moved to somewhere with regular broadband. After living now wit...
I am not happy with this company.
I am not happy with this company. Their speeds are slow. They are not helpful. I work from home and told me I would have an unlimited pl...
How to get order conformation email resent
I lost the printed page of the conformation number for my order. The email never came (I did also check spam). How can I get the email re...
viasat-2 speed after priority data exhausted
I just ran out of priority data for the first time on my new plan (gold 50, viasat-2), mostly due to operating system downloads and updat...
Account suspension
My account was suspended. I called the number provided and they said it would be working again in a few days. That was seven days ago.
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