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Conversations

Recent Conversations
Conversations 1 - 20 of 7125
Photo of Ken
Why cap video resolution on unlimited plans?
What is the purpose of capping the video resolution on unlimited plans?  The customer is paying for 150GB of priority data, why not let t...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Larry Forehand
Modem speeds and quality
I am extremely disappointed with my "Unlimited Silver" service. As I formulate plans to move forward, I would like some advice from the g...
  • 1 me too
  • 1 reply
  • Question
Photo of Lizzie
Viasat's evolving network - Great today. Even better tomorrow.
With the launch of our new, highly-anticipated ViaSat-2 satellite, Viasat is launching the latest, most advanced generation of satellite ...
  • 2 me toos
  • 39 replies
  • Announcement
Photo of Andrea Bertke
Slow speed - no help - BS canned responses from tech support
Slow speeds for the entire month of February. I am tired of canned responses, useless advice and closed tickets, without solving the prob...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Andrea Bertke
Less than 2 mbps entire month of February
My speedtest has documented less than 2 mpbs for the entire month of February. Each time I contact tech support, I get a canned response,...
  • 2 me toos
  • 3 replies
  • Problem
Photo of slowBill
Google down on beam 329
anyone else having problems connecting to Google services? I am on beam 329
  • 6 me toos
  • 15 replies
  • Problem
  • Acknowledged
Photo of Nathan Hart
Seriously are VS-2 plans available ANYWHERE?
I have typed in every zip code I know and many of major cities. Not one returns a VS-2 plan. Am I missing something or are we not being t...
  • 1 me too
  • 16 replies
  • Question
  • Acknowledged
Photo of Corey Anderson
Is Satellite Internet a good choice for me?
I was wondering from the Viasat users if they thought Satellite would be a good option for me? I'm considering the Gold 30 plan or waitin...
  • 1 me too
  • 6 replies
  • Question
  • Acknowledged
Photo of Stephen Rice
What happened to Brian the Exede alien?
So I was browsing the Weekly World News (the world's only reliable newspaper) today and came across this article. http://weeklyworldnews...
  • 1 me too
  • 4 replies
  • Question
  • Doesn't Need an Answer
Photo of zanne
Can I buy the Exede modem that I've had since 2012?
I signed up for Exede in 2012 and I've had the same modem since the beginning. I have to pay a little over $10 per month (sales tax here ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Rique
Beam 321 - still not showing new plans
When checking available plans this eve, for a brief few minutes, there was something new displayed !!! No - not new plans... but for a...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Mark
low on memory
Went to modem page and in client side proxy in red letters, low on memory, is there. What does that mean? Surfbeam 2 modem.
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Gary
Gonna Be A Long & Slow 2 Years
I am a new customer taking "advantage" of one of the new plans and I fear that it is going to be a really long and slow 2 years. I had D...
  • 1 me too
  • 8 replies
  • Problem
Photo of Suzy Evans
Sick of this
I have had this internet service for three months, speed is almost nonexistent. I asked when I signed up if there was enough speed to wat...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Lissa Bennett
How do I know if my router is outdated?
connectivity is sketchy. In and out. Seems like its worse than in the beginning. 2 years ago.
  • 1 me too
  • 2 replies
  • Question
Photo of Ronald Stricklin
Viasat 2 is out of Beta
Viasat 2 is out of beta and service ready with deployment starting this week region by region with national coverage by the end of the mo...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Barb Tro
I'm leaving Exede soon
Raised my bill a lot for no better service. I am so sick of exceed. My usage is minimal yet last 2 months me Gb are gone days before bill...
  • 5 me toos
  • 7 replies
  • Idea
Photo of Timothy James
Download speeds on Steam.
These are the best download speeds that I have ever seen on Steam. Pretty insane for Satellite Internet these days, but the long term goa...
  • 1 me too
  • 4 replies
  • Praise
Photo of An0nG33k
My experience (Viasat-2, 50mbps)
The installer came out today and upgraded my dish, he also had to move it a good 70-90 degrees from where it was originally pointing. He ...
  • 5 me toos
  • 12 replies
  • Praise
Photo of Jab
Super Service: Truck Roll to the Rescue
How about a truck roll, for those special customers with claimed "under-performing service?"  If its their "problem," they pay for servic...
  • 1 me too
  • 4 replies
  • Idea