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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 4180
Photo of William David Larkin
I have contacted you 5 times and you still have not got my return equipment boxes from June 17 . What is the holdup? Its october 17th 2018.
I have contacted you 5 times and you still have not got my return equipment boxes from June 17 til now. What is the holdup? Its october 1...
  • 1 me too
  • 1 reply
  • Question
Photo of TheCatWillStrike
Windows 10 Important Updates?
Anyone else getting notified of Microsoft saying "We will no longer support this version of your windows 10 after April 10th"? It happens...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Deku
Is there ANY anime lovers here? If so what is yalls favorite anime?
JIYA GUYS!!! >:3 as of yall know me as tirzy rice OR a.k.a. deku here now :3 (since ive changed my username to deku :3  ) i was wondering...
  • 1 me too
  • 42 replies
  • Question
  • Acknowledged
Photo of Bob Mercer
Torrents
What is a torrent and will it reduce data downloads on Viasat? Is it useful for downloading videos? Does Viasat discourage torrent downlo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Raul Polo
Do you coverage in Colombia, South America?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brandon Fisher
Destiny 2 Fireteam
Hey im looking for some people that play Destiny 2 over viasat. I just started playing i have all the expansions to date and preorder of ...
  • 2 me toos
  • 1 reply
  • Question
  • Acknowledged
Photo of hollye
New unlimited plan and EXTREMELY slow speeds
I just upgraded to the new unlimited plan. I'm paying for speeds that are supposed to be up to 25 mbps. Since I hooked up the new modem...
  • 5 me toos
  • 12 replies
  • Question
  • In Progress
Photo of Michael K
Was internet service down Sunday evening?
Lost Internet and phone service Sunday evening (10/14/18 11:30pm Pacific) - came up and went back down a few times so I gave up and went ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Ed Ostrowski
Trouble with email contacts
I CAN GET EXEDE MAIL LOGO BUT NO EMAILS OR MY CONTACTS?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Michael McDowell
Playon Cloud Support answers
Here are answers to a couple of questions I posed to Playon Cloud support.Sep 19, 17:28 EDTIs there any way to upload video files to my C...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Shayne Sullivan
PS4 WiFi connection issue
I recently upgraded to the new modem/router and have had no issues connecting phones, iPads, or PCs to the WiFi network. However, I can ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of John Bevan
Need help resetting email password
I need help urgently resetting my alternate wildblue email account. I'm getting email on it but I can't get it because I've forgotten th...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Naomi H. Kauffman
I have a Alcatel I phone
It says that I have a Authentication problem to connect to Wi-Fi , I call consumer Celular and they said that i needed to get a hold of you
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of david lightsey
hurricane
My speeds have slowed considerably since the hurricane Michael storm event this week. Any thoughts or information on this ?
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of RODNEY WRIGHT
Can not get into my router/modem.
my modem has an username & password on the bottum lable, the problem is, when I use them, I get a wrong username/password. I've already d...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Boomer
Use my own router
We recently signed up with Exede/Viasat and are very unhappy with the speeds. Customer service is dismal. I've been told by a tech savv...
  • 1 me too
  • 19 replies
  • Question
  • Acknowledged
Photo of John Rickard
Unlimited plan V.S. 25 Gig plan?
I'm currently on a 25 Gig 5 Megabit plan and am considering switching to an Unlimited one.  The most important thing to me is that I can ...
  • 1 me too
  • 4 replies
  • Question
Photo of Kris Robinson
Port 2222
Hello, I use the Pantheon hosting service (https://pantheon.io) to host some websites and in order to update the site it's required i co...
  • 1 me too
  • 10 replies
  • Question
  • Answered
Photo of Sydney
150 gb plan
I have the Freedom Plan with 150 gb. Can someone tell me what you can do with 150 gb per month before you exceed your data?
  • 1 me too
  • 9 replies
  • Question
  • Acknowledged
Photo of Brian
New Viasat Browser Install - Bookmarks and Passwords
I just installed Viasat browser on a new laptop. I'd rather not hand jam my bookmarks and passwords from my old laptop into this one. Do...
  • 1 me too
  • 3 replies
  • Question
  • Answered