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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 35
Photo of Alex
Update: Brian the Alien returns home
Many have been asking about the fate of Brian, the erstwhile mascot for Exede Internet. We feel you should know the whole story: Who i...
  • 6 me toos
  • 1 reply
  • Article
Photo of Matt F
Video: First data sent to and from ViaSat-2 satellite
ViaSat-2 has reached geostationary orbit, putting us one step closer to service. Our engineers have also successfully sent and received t...
  • 6 me toos
  • 6 replies
  • Article
Photo of Alex
Some tips on managing data with Windows 10
Someone posted this video on YouTube that has some helpful tips on managing data if you're on Windows 10.
  • 2 me toos
  • 1 reply
  • Article
Photo of Alex
How's the Viasat Sparrow browser working for you?
Many of you have been trying our new, super-fast "Sparrow" browser in our ongoing beta test. As we work to make it even better, we'd love...
  • 1 me too
  • 23 replies
  • Article
Photo of Alex
Exede is now Viasat!
Today we're unveiling our new brand logo and look and announcing that Viasat will become the one master brand that all of our products an...
  • 3 me toos
  • 9 replies
  • Article
Photo of Matt F
Halloween posts from the Exede blog
Happy Friday the 13th, everyone! In keeping with the Halloween spirit, I wanted to share a couple of our latest blogs:  Using the intern...
  • 1 me too
  • 1 reply
  • Article
Photo of Andy Schack
Here are some tips on controlling data usage
Hi everyone. I've been an Exede dealer for a few years but haven't had the time to check out this forum until today. First a quick intro ...
  • 4 me toos
  • 26 replies
  • Article
Photo of Alex
A note on Harvey the Hurricane
I just went over and talked to the guys in our network operations center to see what they thought of the hurricane bearing down on Texas....
  • 3 me toos
  • 5 replies
  • Article
Photo of Alex
How are you using Exede?
We're looking for some stories about how some of our customers use their Exede service. Do your kids use itto do their homework? Do you u...
  • 2 me toos
  • 8 replies
  • Article
Photo of Alex
Tell us about your gaming experience with Exede Internet
Lots of people ask about how well online games work with Exede, but the answer isn't so simple. Some turn-based games like Words With Fri...
  • 1 me too
  • 19 replies
  • Article
Photo of Alex
Tune in tonight (June 1) for the launch of our new satellite, ViaSat-2!
We'll live-stream the launch starting at 5:45 MDT at ViaSat.com Read more here. Have a look at our growing fleet.
  • 1 me too
  • 4 replies
  • Article
Photo of Matt F
All about the ViaSat-2 ground system
As we get closer to the launch of ViaSat-2, we wanted to highlight one of the lesser-known heroes of satellite internet: the ground syste...
  • 1 me too
  • 1 reply
  • Article
Photo of Alex
What happens after we launch our new satellite? Orbit raising!
For those of you curious about some of the rocket-science-y details about satellite internet, here's an interesting article about the who...
  • 1 me too
  • 1 reply
  • Article
Photo of Alex
How to save data when doing Windows 10 updates
We know Windows 10 updates are in the news a lot these days with the worldwide 'wannacry' hack going on. Those updates and patches can ea...
  • Alex, 9 months ago

  • 1 me too
  • 0 replies
  • Article
Photo of Alex
Looking for the latest about our next satellite launch?
We're updating this Flipboard page on a regular basis with information about our next satellite. 
  • 4 me toos
  • 2 replies
  • Article
Photo of Alex
Network outage April 20
Our network team has ID'd the problem that may be affecting service in some areas and is working on it now. Should be fixed soon! UPDATE:...
  • 1 me too
  • 3 replies
  • Article
Photo of Alex
Freedom plans available in more areas
For those of you who would like a larger data plan, we have made our Freedom plan (150 GB) available in a few more areas. 25 Mbps speed u...
  • 1 me too
  • 15 replies
  • Article
Photo of Matt F
Special offer on TurboTax for Exede customers
This tax season, Exede and Wildblue customers can get a special $15 discount when you do your taxes online with TurboTax. Click here to s...
  • 1 me too
  • 0 replies
  • Article
Photo of HMC1940
INTERNET WARS
Wow don't know what's going on. Guy called and MAY get optic fiber after all. But coming home from town and they weren't there when we we...
  • 1 me too
  • 3 replies
  • Article
Photo of Alex
Why some ports are blocked on our network
A port is a communication endpoint in a network or computer system, and different ports serve as electronic ‘doors’ for different types o...
  • 2 me toos
  • 1 reply
  • Article