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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 761
Photo of Martin Seebach
wifi problems
Random drop from service with occasional "Call us" type of messages. Considering that there are no phone lines w/in 5 miles of my home ho...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of John Bickerstaff
Data shortage
In Apr & May, I ran out of data about half way in the month. Been a customer for many months and this has never happened. Can you tell me...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Macy Washow
Extenders and or routers
New user. Service is great in the seldom used room where the modem/router is but drops off dramatically at 20’ and is virtually unusable ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Macy Washow
Extender routers
New user. Service is great in the seldom used room where the modem/router is but drops off dramatically at 20’ and is virtually unusable ...
  • 1 me too
  • 0 replies
  • Question
  • Acknowledged
Photo of Saoon
Purple Light on modem
Hello! So for the past hour or so my Viasat WiFi Gateway has had a solid purple light and had had no internet connection for wired and wi...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of CaptTPT
DVR
Does anyone know of a DVR solution. I cannot even download a Spotify song without interruption and buffering. Impossible to watch a movie...
  • 1 me too
  • 13 replies
  • Question
  • Acknowledged
Photo of wm4bama
Orby satellite TV
Has anyone, or anyone you know tried the new Satellite service called Orby?https://www.multichannel.com/news/orby-tv-partners-with-eutels...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of C.C Higgins
Nintendo Switch
Nat Type D the problem is NAT! My Xbox and ps4 work perfect I can game online but with my switch I cannot. Spent 5 hours on the phone 3 ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged