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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 824
Photo of Keith
Account Charged
I called and canceled my service on 12/ 23, a day before my account was to be charged. I specifically asked the representative since vias...
  • 1 me too
  • 4 replies
  • Problem
Photo of James Goodman
POOR SERVICE
Good morning, This charge was not authorized, so it will NOT be paid. It has been DISPUTED with Chase, I have NEVER made a claim/disput...
  • 1 me too
  • 5 replies
  • Problem
Photo of Mary Owl
Worst service ever.
From the first month of service my data was used up in 1 week.  I called and was told to check the box to help save data when using Netfl...
  • 1 me too
  • 13 replies
  • Problem
Photo of gagat
Terrible Customer service
What a joke. It usually takes me 20 days to use my 10 GB but this time they claim they reset my useage and somehow I used 16 GB in less t...
  • 1 me too
  • 3 replies
  • Problem
Photo of F Tech
Crap Service
For the First year I had great service.  After that, service has gotten worse and worse. Even when its not congested or Im under the "dat...
  • 1 me too
  • 1 reply
  • Problem