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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 2876
Photo of brella
Slow speed on freedom
I have had Exede freedom plan for less than 48 hours. My download speed is .7 - 1.3. This is terrible. Speeds were better with Dish Net...
  • 5 me toos
  • 35 replies
  • Problem
  • In Progress
Photo of Forrest
Lost signal
Signal dropped out Thursday afternoon. My installer never installed my dish correctly 4 years ago and over the years, the pole has moved....
  • 3 me toos
  • 29 replies
  • Problem
  • In Progress
Photo of Hank L
Super Slow Speed
 What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
  • 9 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of phinneus
slow speeds again
for the past week or so been getting crap speeds. I know you guys claim you don't cap speeds but your shapper sure does. anyway here is...
  • 3 me toos
  • 24 replies
  • Problem
  • In Progress
Photo of Gerard Hall
Slow speeds
After 3 help desk tickets, 2 (very long) phone calls 1 computer optimization my network speed is sub standard. 3 to 4 down with 0.9 up ea...
  • 1 me too
  • 21 replies
  • Problem
  • Acknowledged