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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 870
Photo of Thomas Kindle
BUFFERING
We just moveed into our mew home last week and I had viasat installed 3 months ago, I can get online with my phone and laptop but I am ha...
  • 2 me toos
  • 15 replies
  • Problem
Photo of Rook
Unhappy with speeds
I was told that I would get good download speeds of 30mbps, and SOMETIMES, I get around 10-15 (but usually around 5). I was told that it ...
  • 3 me toos
  • 14 replies
  • Problem
Photo of George Ure
Low DL Speeds
I have been a long-term VS1 customer. It worked OK. Switched to VS2 and now I'm under 2 MB at all times except if I get up at 4 AM to 6 A...
  • 1 me too
  • 13 replies
  • Problem
Photo of Cody Langford
Unhappy with Viasat
I've had Viasat for years and unfortunately they know just as well as us that we rural people don't have many options. I could write a bo...
  • 2 me toos
  • 12 replies
  • Problem
Photo of Adam Todd
throttled?
i have been with wildblue/viasat/exede for about twelve years, i was with them about 6 years, then paused and have been with them for the...
  • 1 me too
  • 11 replies
  • Problem
Photo of Chuck
not getting 30mbps
Got Unlimited Gold yesterday but only getting 19 down?!? I called tech support last night and was told it was network congestion as it wa...
  • 1 me too
  • 11 replies
  • Problem