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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 702
Photo of brella
Slow speed on freedom
I have had Exede freedom plan for less than 48 hours. My download speed is .7 - 1.3. This is terrible. Speeds were better with Dish Net...
  • 5 me toos
  • 35 replies
  • Problem
  • In Progress
Photo of Forrest
Lost signal
Signal dropped out Thursday afternoon. My installer never installed my dish correctly 4 years ago and over the years, the pole has moved....
  • 3 me toos
  • 29 replies
  • Problem
  • In Progress
Photo of phinneus
slow speeds again
for the past week or so been getting crap speeds. I know you guys claim you don't cap speeds but your shapper sure does. anyway here is...
  • 3 me toos
  • 24 replies
  • Problem
  • In Progress
Photo of Gerard Hall
Exede Congestion
Continuation of a problem that was originally posted Mar 15, 2016. (But started much earlier) Exede internet speeds continue to under pe...
  • 2 me toos
  • 19 replies
  • Problem
  • In Progress
Photo of D Morris
Have Glasswire, now what?
We have been WildBlue/Exede customers for approx. 10 years.  We are aware that we have to limit our usage.  We occassionly go over our mo...
  • 1 me too
  • 17 replies
  • Problem
  • In Progress
Photo of Abe Connally
System down
Modem cycles, won't go past network entry. I have power cycled many times, but it still just goes through everything until Network entry,...
  • 2 me toos
  • 15 replies
  • Problem
  • In Progress