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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 3956
Photo of Julie Tucker
Unhappy with service
I am VERY displeased with your services. My internet goes out about 5 times when I am trying to just read my emails. I am quite dissati...
  • 8 me toos
  • 8 replies
  • Question
  • Answered
Photo of Sharee Harrison
Slow speeds
Our data allowance runs out about six hours in. Then we're running on Liberty plus for the whole rest of the month. Our speeds are so slo...
  • 7 me toos
  • 21 replies
  • Question
  • Answered
Photo of Boomer
Use my own router
We recently signed up with Exede/Viasat and are very unhappy with the speeds. Customer service is dismal. I've been told by a tech savv...
  • 7 me toos
  • 19 replies
  • Question
  • Acknowledged
Photo of Amy
Cannot sign in to my email
I have tried for the past few days to sign into my email and it states HTTP ERROR 403 Problem accessing /service/extension/saml2acs. Re...
  • 6 me toos
  • 6 replies
  • Question
Photo of Joshua Yingling
Unhappy with service
Ive had excede internet for 5 months now, and ive had a technician out twice to fix a non existent problem. I pay for 25mbs download spee...
  • 6 me toos
  • 10 replies
  • Question
  • Acknowledged
Photo of Joshua
Account Management Down?
Is anyone else having trouble accessing the ViaSat account management page (i.e. my.exede.net)? I can't seem to access it this evening. ...
  • 6 me toos
  • 15 replies
  • Question
  • Answered
Photo of Sheri Hill
Removing equipment
I have to remove the equipment from my roof that you installed????? Wtf???!!!!!! I cannot wait to cancel this horrible service, but for y...
  • 5 me toos
  • 8 replies
  • Question
  • Acknowledged