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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 1234
Photo of Hank L
Super Slow Speed
 What is going on with the SLOW speed. I know you state "up to" but come on a speed of under 2 in the evenings is unacceptable! If I call...
  • 10 me toos
  • 27 replies
  • Problem
  • Acknowledged
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 7 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of tim august
Software Change
Simply put, the recent software change that actively restricts certain types of data previously only bandwidth-limited is a clear violati...
  • 7 me toos
  • 14 replies
  • Problem
  • Acknowledged
Photo of Larry Pioli
Contract was not signed
HI ALL......This service was sold to me with nothing but a bunch of lies. I have complained and the way they do business is atrocious. Ev...
  • 6 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Karen
Data used up quickly
Data reset today and in less than 12 hours over 16 GB used!  I am the only one home today and all I did was emails and a few websites to ...
  • 6 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of Brannon
Possible outage?
Is anyone aware of an outage in the rural Nashville, TN area? I have been experiencing an outage since about 6:45 AM Central. All devices...
  • 6 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Seth Chapin
Insufficient data
Was very misled by exede representative when I signed up for a 2 year contract. Now i am dissatisfied with both clunky operating speed an...
  • 5 me toos
  • 6 replies
  • Problem
  • Acknowledged