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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 141 - 160 of 7093
Photo of Zacary
Bill cycle vs due date
I’m a new Viasat customer and will be getting 2nd bill this month. My question/concern is the bill cycle date vs the due date for bill. I...
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Timothy Henry
Totally Misleading
We can only get satellite internet where we live. Went through a couple horrible ones, just because of speed and reliability. Called a ...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of a_concerned_customer
Speed Issues
So it is clear I am not the only one having issues with their service. It's only been a couple of days now but I've seen a little over 50...
  • 3 me toos
  • 10 replies
  • Question
  • Acknowledged
Photo of Shelly King
Viasat is terrible
Every time I try to login to the via set site that lets you change your Viasat Internet password it quadruples my password then locks me ...
  • 2 me toos
  • 2 replies
  • Question
  • In Progress
Photo of Nathan Hart
Viasat App
Can a request be put in to add a feature to the Viasat app? I’d like to be able to monitor signal strength from within the app. Similar t...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Brian
Scheduled installation a no go
I was scheduled for installation today @ 1. Installer called and said the satellite has been down since Thursday...but he could still in...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Thanos
Speed
My plan says that i should get up to 12 mbps but I never get it. “Liberty plans are a flexible and fast way to get high-speed internet, s...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Daryl Miller
Poor pingtest
new Viasat customer. download speeds around 16 Mbps, upload around 5 Mbps, but my ping is between 600 and 700 ms. is that normal?
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Sheryl Kirksey
it don't work
my internet shuts itself off 5-6 times a day at all hours, not just peak. slow is one thing but off in the middle of something is another
  • 2 me toos
  • 7 replies
  • Problem
  • In Progress