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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 101 - 120 of 7496
Photo of Robin
hibernation plan
would disconnecting the modem from the dish cable serve the same purpose as a hibernation plan?  or in other words to eliminate use of pr...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Bob Foster
excessive billing
i paid for 4 months upfront and have not had this service for more than a month and you are trying to debit my account already. if thats ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Vera Eaton Brock
Refund
AT&T Tech recommended Viastat.  Gathered a phone number from the Web.  Was told I would be refunded the $100.00 install fee in 7 days and...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of zachary
Sign up issues
Viasat is full of lies and will say anything to get you to sign up. Before I signed up I told them I was getting a new roof they said the...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of yamie
Contract fee?!
Why am I being charged a termination fee when the internet wasn't working properly the whole time? I got viasat in March, when my daughte...
  • 2 me toos
  • 10 replies
  • Problem
  • Acknowledged
Photo of Renee Saar
Data usage
Would someone please explain how it’s possible for 2 people in a home to use up 100 GB of data in 2 days? My data reset and was used up w...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged