Join the Viasat Community

Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 101 - 120 of 6590
Photo of Stacie Brussow
Unlimited
Unlimited internet is terrible, (it just because available here)more expensive, sucks data, less data than old plans and they tricked me ...
  • 2 me toos
  • 2 replies
  • Problem
Photo of terry
What speed software is recommended to check ?
What speed software is recommended to check ?
  • 1 me too
  • 3 replies
  • Question
Photo of Chaim Isaac Lipschitz
Browser Data Usage Comparison
I loaded the first page of the Daily Mail Online US Version using several different browsers. I then compared the initial data to load ...
  • 5 me toos
  • 1 reply
  • Praise
Photo of Josh
Having a problem with high data use, Customer service didnt help
Basically, my mom who is handicapped, went over her data cap for the FIRST TIME last month somehow, within the first 11 days. she has a 1...
  • 1 me too
  • 8 replies
  • Problem
Photo of Jacob Lewis
Billing and Plan Changes
Hey I have a major problem with my bill, I had a plan change without my consent and also someone added phone to my account without my con...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of TheCatWillStrike
When dish freezes with snow & ice
What do you all do?Dish always freezes with snow on it and because of it often times we lose internet. Only solution is brushing the snow...
  • 1 me too
  • 8 replies
  • Question
Photo of Mom7
Is there a way to transfer my Wildbllue email folders and contacts to another file on my computer or to another email service?
  • 1 me too
  • 0 replies
  • Question
Photo of Jim16
Viasat books Falcon Heavy for ViaSat-3 launch
Yes...  https://spacenews.com/viasat-books-falcon-heavy-for-viasat-3-launch/
  • 3 me toos
  • 5 replies
  • Praise
Photo of Catherine
Issues with the internet, and VIASAT's inability to get a technician to our house.
The internet goes down constantly. A problem we have had for over a month. We have called several times. Had two technicians scheduled to...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Lee Traver
All new and archived emails have a message "missing Blob for #####" How do I solve this problem?
Loged in this morning and all new mail had this message when opened. Checked archived and sent mail and same message on everything. Using...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dana Hiner
Account acces
I am unable to access my account. Get message that ID or password is incorrect. I recovered and changed the password last night, logged...
  • 1 me too
  • 0 replies
  • Question
Photo of Tim Boling
How do I speak directly to corporate?
I have contacted the main number to resolve my continually slow internet speeds and have received a multitude of "solutions" that onl...
  • 3 me toos
  • 9 replies
  • Problem
  • Acknowledged
Photo of Andrew
Modem acting weird and slow internet speeds.
It seems like every night in the time range of 7pm to 3am for the past 2 or 3 weeks my internet will come to a halt and I will have to re...
  • 1 me too
  • 1 reply
  • Problem
Photo of linda whaley
I have excede phone and my phone service stopes on mondy ad so did my wiFi what could my problem be
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of John Rothgeb
Where is Viasat 2 from my location
How do I calculate the the position in the sky of Viasat 2 from to my lat and long
  • 1 me too
  • 7 replies
  • Question
  • Acknowledged
Photo of Larry Olsen
aol connection
I cannot connect to mail.aol.com. I get an error notice that says the server unexpectedly disconnected. Is this a connection problem with...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Stephen Rice
This forum is like bad crack
I've got no reason to view this forum every day since my Liberty 12 plan works pretty dang good, but for some reason I keep coming back. ...
  • 1 me too
  • 7 replies
  • Idea
  • Not Planned
Photo of Angela Love
Major billing error
Had $265 debited from my checking account on Monday November 5, 2018 in error.  When I discontinued my service I was assured that I owed...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Maria
Well I have had my service since Saturday watched 12 hrs Netflix & my data is gone. Im very upset
Well I have had my service since Saturday my daughter has watched 12 hrs of Netflix cartoons and my data is gone. This is bunch of crap c...
  • 2 me toos
  • 17 replies
  • Problem
  • Acknowledged
Photo of Michael McDowell
Some interesting information about Viasat and potential alternatives.
Interesting information!FCC to vote on satellite constellation proposals
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned