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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 101 - 120 of 2519
Photo of Mercedes Cantu
Wrongfully charged
I canceled my VIASAT Oct 4. From that day I had 30 days to return the equipment. I recieved the box 26 days later... FINALLY and sent off...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Jacob Lewis
Billing and Plan Changes
Hey I have a major problem with my bill, I had a plan change without my consent and also someone added phone to my account without my con...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Angela Love
Major billing error
Had $265 debited from my checking account on Monday November 5, 2018 in error.  When I discontinued my service I was assured that I owed...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of jane
Chat times out
So the online Chat "feature" times out if a response is not made in a certain amount of time!  That needs to be fixed.  I was chatting wi...
  • jane, 2 months ago

  • 1 me too
  • 0 replies
  • Problem
Photo of John Jones II
Liars
I talked with several customer service reps and 2 satellite installers and they all assured me that on the unlimited 25 plan even when i ...
  • 1 me too
  • 6 replies
  • Problem