Bad timing
A note to ViaSat... when you have a customer who is moving and cancels their service ... make it possible to send the return box for the ...
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Charging EasyCare customer for disconnection service
Team Viasat,Today I called customer service to see what lower-priced options might be available. We are grand-fathered into the Freedom p...
Ping time is between 2 - 23 ms instead of the usual 500 - 900 ms
The past 6 days I've been running speed tests on a few different apps/websites, and every time the results have come back it's had ping t...
Viasat is not a good service for rural areas. Especially Central Missouri.
Viasat is not a good service for rural areas. Especially Central Missouri. Their customer service was the poorest customer service we hav...
New to Viasat and have questions on the speed
I am new to Viasat and I was wondering why the iphone app kept showing i was using no data when I had watched some you tube videos? Also ...
Can I speed up ViaSat over PIA VPN?
ViaSat speeds are extremely slow with PIA VPN. Using different Speed Tests I get 30 Mbps down without PIA VPN. With VPN inline I get 0.5 ...
What's up with the outage in the Denver area? Support is saying it could be down for 10 hours? Seriously?
Not a good look Viasat...
Introducing the Viasat Internet mobile app!
Viasat is excited to announce the latest in self-service tools -- the Viasat Internet mobile app. Designed to allow you to have control...
Save on data when using iCloud
Here's a super-short video showing how to tweak the settings on your iPhone or iPad to reduce data consumption with auto-backups to iClou...
It's been nine months since I requested my refund for my equipment where's my money $300 is a lot to me I don't know you you owe me
I have asked for my refund on my equipment after I moved because I never picked it up I sent it in cuz they charge me $300 for it and I h...
where do I tell my bank to sent monthly payments
I do not want to give out my bank card information. I can use my "Bill Pay" option thru my bank, however they need an address to a paymen...
Keep getting lied to!
Customer Service is completely CLUELESS when it comes to how their own service actually works! So I keep trying to juggle bills around to...
8 months in...
And I love it. The low data limit sucks, am able to stream a little on the weekends though, but the speed is quite good still after the f...
How you pay for services you don't have have
So even if you interrupted and you have no power due to hurricane and you paying your bill and planned to pay it they credit time w/o ser...
The FCC is nit doing its job
I filed an informal complaint with the FCC about the huge slowdown in speed during peak hours, compounded by the 'unlimited data' limit. ...
POOR SERVICE AND BAD THROTTLING
I feel we are being ripped off by having to pay $130.00 a month for the service because of the throttling after 100GB of usage. I could u...
WiFi Friday: Connected in the Clouds
Curious as to how we provide in-flight Wi-Fi, and what makes Viasat unique when it comes to this service? Check out our blog post about ...
Data usage is not correct!
How could I have used 117 G after two days? Something is wrong!
exede/ViaSat home "meshing" network (thru steel)?
I am currently utilizing a steel shipping container (modified for residency), and I am an exede/ViaSat customer through their "Liberty 25...
wrong usage
I am told by ViaSat that I used up 50GB in only four days. This is impossible. I have used ViaSat for about a year and my data is never u...
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